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Tempurpedic

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73 complaints

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Tempur-Pedic International is a fast growing company. Tempur-Pedic mattresses are constructed from a meterial that is proprietary to the company. Company website suggests that Tempur mattresses are better constructed, supportive, deliver pressure relief and very durable.

Tempurpedic International, Inc. is a publicly held company. The company was founded in 1992 by Dag Landvik. At the present time Tempurpedic International is headquartered in Lexington, Kentucky. The founder of the company is very famous for his introduction of the viscoelastic mattress concept. This viscoelastic TEMPUR material was originally designed for use in the outer space. In the beginning Tempurpedic International was the wholly owned subsidiary of the Swedish company Fagerdala that was the first company that started to use TEMPUR material.
Please try to contact Tempurpedic Customer Service directly prior to posting any complaints on this site.

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Tempurpedic Complaints & Reviews

Tempurpedic Reviews

JPMorthan
Tempurpedic - So Pissed I cant see straight
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

The Sheet Idiots! I can not believe my generation has raised such idiots! I have spent all day trying to buy sheets to fit my bed. I have a tempurpedic bed which is approximately...

#318428
May 14, 2012
54

Anonymous
Tempurpedic mattress worst mattress ever
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

This is absolutely the worst mattress I have ever owned! After months the smell is still stinking up thehouse, and it is the most uncomfortable bed, I wake up with a back ach...

#317474
May 09, 2012
154

Anonymous
Tempurpedic - Never get products !
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

We purchased a tempurpedic Rhapsody Mattress i Jan2012.We also purchased the 2 Queen pillows. We sent in the for for the pillow protectors and only received one in the begining of ...

#316496
May 04, 2012
299

Bubberbu...
Tempurpedic the toxic avenger
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

Bought a tempur-pedic cloud mattress 4 weeks ago. Today it left on the truck that brought a mattress which is not programmed to end my life. When it 1st arrived it smelled of plast...

#312838
Apr 17, 2012
971

Igas
Tempurpedic - Toxic mattress
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

My wife and purchased a tempur pedic mattress on Sunday march 25,2012. It was delivered on Monday at 1pm and uncovered by the delivery men. The smell from it was strong and we were...

#308171
Mar 28, 2012
1554

Anonymous
Tempurpedic - Tempupedic Nightmare
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

Bought our new tempurpedic Cloud in December 2012 and I can't express enough to stay far away from this product. My Wife and I have suffered major skin allergies. It took us ...

#305594
Mar 17, 2012
1716

Proudmary
Tempurpedic "NO NIGHT SLEEP"
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

Promised the bed could be returned. Then told we could only exchange it. SLEEP EXPERTS rep. told us that this bed would help with sleep apnea, headaches, backaches. A miracle? N...

#300850
Feb 28, 2012
1872

Triciak79
Tempurpedic - Temperedic Supreme Cloud mattress
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

We bought a Temperedic Cloud Supreme when I was pregnant with my son last year..About a month after we bought it I hated it.....I tried to call the store that we bought it at and t...

#298857
Feb 21, 2012
2144

Anonymous
Tempurpedic 's advertising is false & misleading
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

In May 2008 we purchased a Tempur-pedic mattress from Sleep Country USA at the Jantzen Beach Store in Portland, Oregon. I had told the salesman that we wanted the firmest version ...

#298010
Feb 17, 2012
2016

Anonymous
Tempurpedic - Did not complete promotion promise.
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

Bought a 6000.00 bed on 11-08-2011. Bought 2 pillows, get one free. 5 phone calls, advised that thay would call back, 9 weeks now. Still no pillow, still no call back. Tempur pedic...

#297242
Feb 15, 2012
1115

Anonymous
Tempurpedic - TEMPUR PEDIC Beds Are A Rip-Off!!
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

My husband an I purchased a Tempur Pedic king bed several years ago.It is advertised to last 20 yrs......that's a joke!! We got it and the first thing we noticed it smelled te...

#295906
Feb 10, 2012
2799

Anonymous
Tempurpedic Mattress
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

My husband and I bought a Tempurpedic mattress a few years ago at the suggestion of friends who loved it. It was great for about 6 months and that was it. We have the same problem...

#292186
Jan 26, 2012
2490

Kathrin....
Tempurpedic - Tempur-Pedic- back pain
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

I and my husband bought Tempur-Pedic mattress for our son in August 2010. In a few months I took my son to the doctor and he told him that his back hearts extremely because of that...

#291762
Jan 25, 2012
2234

Little e
Tempurpedic donates your problems (returns)
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

Tempurpedic in only one year donated almost 4000 used returned mattresses to a charity. The charity had to pick them up, pay for trucking, and pay for cleaning of the mattresses th...

#289587
Jan 17, 2012
1864

BluntTruth
Tempurpedic - Tempur-Pedic The Blunt Truth
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

Most people have tried a tempur pedic, whether from your local mattress supplier or from one of their infamous trials. They come in 3 main model groups, Standard, High Density (har...

#288483
Jan 12, 2012
2821

Firefigh...
Tempurpedic Destroyed my health, 4 yr adventure
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

After trying the "Sleep number bed" and a couple of high end pillow tops we decided on a Temurpedic "Deluxe bed". I'm a retired firefighter leaving on disablity due lumbar s...

#285976
Jan 03, 2012
2865

Pilotbear1
Tempurpedic - TEMPUR-PEDIC SUCKS!
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

IMy wife and I bought a $7500.00 King Matress and Ergo motorized bed system in June 2008. The mattress is ok (I am not sure its a $4500.00 value) but after 42 months of normal two ...

#285965
Jan 03, 2012
2318

Tttccc
Tempurpedic - Not good unless you sleep on your side.
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

We coughed up the $2500 for a mid range tempurpedic mattress, hoping it would solve our back problems as advertised. Many people love theirs so we thought we'd be okay. Not so....

#285805
Jan 02, 2012
1996

Anonymous
Tempurpedic - Tempur-pedic back ache
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

EVER SINCE WE BOUGHT THE TEMPUR-PEDIC MATTRESS WE HAVE BEEN HAVING LOW TO MIDDLE BACK PAIN. MY WIFE CONTACTED THE DEALER AND THEY SAID TO TRY THE CLOUD (PILLLOW TOP)THAT GOES ON T...

#278607
Dec 01, 2011
2132

WeFixedIt
We FIXED THE Tempurpedic DISASTER!
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

If you have experienced a tempurpedic mattress that feels like it is falling apart and not doing what it did the first year you got it, we may have good news. We noticed the founda...

#277565
Nov 27, 2011
3204

Yavin6
Tempurpedic - False advertising!!!!!!!!!!!!!!! $3,000 Tempur-Pedic Waste!
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

Pissed! Pissed! Pissed! The aggravation & sleep depravation this $3,000 Cloud Supreme mattress has caused me could be put into a small novel. We bought this Tempur-pedic Cloud Sup...

#274402
Nov 11, 2011
3129

Van broc...
Tempurpedic - Tempur-pedic cloud is junk.It sags in the middle and immediatly puts my back out of wack.
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

The mattress has a premium price, but after a year it has becom a saging, lumpy packed mass of foam.Do not buy this bed. The memory foam breaks down and sinks at the pressure point...

#273239
Nov 06, 2011
2016

Irem
Tempurpedic - Tempo mattress NO NO NO NO NO NO
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

Me and my husband are allergic people.Our mattress was quite all so we decided to by a good hypoallergenic one.After waiting more than a month we received our extremely expensive t...

#273213
Nov 06, 2011
2184

ASouthard
Tempurpedic --not impressed with the company
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

We just bought a Tempurpedic Ergo for about $5,000. It is comfortable but looks ridiculously low with our headboard and footboard. So, I am trying to buy longer legs for the bed, w...

#272853
Nov 04, 2011
1322

Anonymous
Tempurpedic - Tempur-Pedic
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

Great beds but do not go for the extra's like the massage and the lift system. The problem are the motors they use for the message are way to week for the thickness of the bed,...

#269077
Oct 19, 2011
1300

Mj2011
Tempurpedic - DEFECTIVE TEMPUR-PEDIC MATTRESS
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

I purchased the Tempur-Pedic mattress for 3 months and only lightly used by myself (120 lb). First it took over a month for the smell to gone away. Now the second problem arise, ...

#267437
Oct 11, 2011
2395

Anonymous
FRAUD BY Tempurpedic
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

WE PURCHASED THE NEW TEMPURPEDIC AN GOT ALL THE BELLS AN WHISTLLES AN THE MOTOR MAKES SO MUCH NOISE, THEY BEEN OUT TWO OR MORE TIMES AN I FIND OUT TODAY THAT IT IS ONLY COVERED FOR...

#267192
Oct 10, 2011
1471

Rmarshall
Tempurpedic Mattress
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

I do like my mattress BUT even though I have their mattress pad and also I had to put my regular mattess pad on top of that one to try to stop me from sweating. I feel the sweating...

#264784
Sep 28, 2011
2170

Anonymous
Tempurpedic - Tempur Pedic Company Delivery Service Sucks
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

I ordered a mattress online through the Tempur Pedic company's website and used a credit card to pay in full. I was told delivery service would take no more than 21 day. Well t...

#263575
Sep 22, 2011
1367

Anonymous
Tempurpedic - 26 days, no bed...
5.0 1713 Jaggie Fox Way LexingtonKY 40511 800-821-6621, 800-753-1130, 888-811-5053 http://www.tempurpedic.com/customer_service/contact_us/

I placed an order for a TempurPedic Cloud Luxe bed on 8/26/11. I read on the FAQ page that it would take 7-21 days for delivery. During the week of 9/12, I called 3 different tim...

#263423
Sep 21, 2011
1300
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