Tempurpedic Complaints and Reviews

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Tempurpedic
Main address: 1713 Jaggie Fox Way 40511 Lexington KY
800-821-6621, 800-753-1130, 888-811-5053, , customer.service@tempurpedic.com
  • 196+3 mobile complaints
  • $330K claimed losses
  • $1.7K average
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I would love to know how to re-boot my remote and drop box. They stop pop ed one time before and all I had to do was turn them off, take out the batteries and then replace and then it started working. I have not had any luck doing that this time. I've searched everywhere I know to search and can't find any help. Do you have any ideas? Add comment

     

  • Oct 22
  • Furniture and Decor
  • Mattress Warranty
  • 133

Six months after purchasing our TempurPedic, it developed large splits on both my wife's and my side of the king size mattress. TempurPedic - who supposedly takes care of their own warranty claims - acknowledged the defect yet REFUSED TO HONOR ITS WARRANTY because we had gotten it on sale (and we bought it new). The store wire we purchased the bed gave us credit for what we paid, and we bought... Read more

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  • Oct 19
  • Furniture and Decor
  • Positive Experience
  • 147

Hi, I have a tempurpedic mattress in king size bed and it is celebrity. I enjoy the pillowtop and get a very good nights sleep. I have had a reduction in pain since using the mattress and when I am not home, I miss the mattress. It is a little difficult to find the sheet that fit on the mattress and the mattress does sit high which is to my satisfaction. If you wish for a lower tempurpedic... Read more

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  • Oct 17
  • Furniture and Decor
  • Low Quality Mattress
  • 201

Six months ago I purchased a tempra-pedic cloud king size mattress from Art Van. Since sleeping on such mattress I have been waking up with horrible back, shoulder, hip and neck pain. According to all advertisements and the sale associates I would get a better night sleep and wake up refreshed. This is not true at all. I have a very hard time falling asleep and I wake up so sore I can not even... Read more

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  • Oct 17
  • Furniture and Decor
  • Low Quality Mattress
  • 99

I bought a tempurpedic contour elite mattress a month ago and I have been sleeping in pain ever since the day I got my mattress. I also got an adjustable base which is not working the way it should from day 3.I asked for service and they said they would come in the next week and fix it. A month passed and they don't show up or inform about the order. I called back and they said they... Read more

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  • Oct 17
  • Furniture and Decor
  • Washington, District Of Columbia
  • Mattress Delivery
  • 70

I am incredibly upset. I ordered a mattress one month ago for delivery on Friday October 17th; this is the day I move and the day I sell my existing mattress. I got told ONE day before that their company "doesn't deliver" in my town on Fridays. This is *** and Tempurpedic needed to handle this better. I have two herniated discs in my back and now have to sleep on my floor all weekend. When I... Read more

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  • Oct 10
  • Furniture and Decor
  • Tulsa, Oklahoma
  • Tempur Pedic Mattress
  • 238

We purchased a king size Tempur-pedic mattress set in early 2011 from a local home furnishings store (zip 74604). My wife had a sciatic nerve problem helped with steroid epidural injections. She wanted to try a tempur-pedic mattress set to see if it would minimize the re-occurrence of her problem. After about 2-3 months of sleeping on our Tempur-pedic set, I developed significant spinal problems... Read more

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  • Oct 06
  • Furniture and Decor
  • Uncomfortable Mattress
  • 304

If I could go back in time I would NEVER have purchased a tempurpedic bed. This mattress cripples those with arthritis and is like sleeping in sweltering quicksand! You can't toss or turn, you can't even move! The mattress weighs a ton and cost a fortune. I'm purchasing a new bed today ( a REAL bed, not a giant sponge ) and sleeping on the sofa until it gets here! My circulation is shot and this... Read more

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  • Oct 06
  • Furniture and Decor
  • Uncomfortable Bed
  • 126

I also (as many have said) dread going to bed! I have upper back/neck pain, and sure this may conform to 80% of your body, however its the lower part! The neck part remains completely out of whack with the rest of your suctioned body. No room to breathe in this thing...I guess to be optimistic would be that you can sweat out some water retention? Totally not a fan. SOO not worth the money. I... Read more

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  • Oct 02
  • Furniture and Decor
  • Grand Rapids, Michigan
  • Uncomfortable Bed
  • 171

I Bought this bed On 9/3/14 and I hate it , It hurts my Back and have nothing but trouble trying to return it, Frist I was told 30 days try out then 90 days and now its 60 days ,,This Bed Sucks I have had 2 back Surgerys and This One is making me Head towards a 3rd,, Why cant it Be Returned and let me Buy Something I can Sleep On,,Why cant some one from Temper pedic call back there Customers,,And... Read more

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