Tempurpedic Complaints and Reviews

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Main address: 1713 Jaggie Fox Way 40511 Lexington KY
800-821-6621, 800-753-1130, 888-811-5053, , customer.service@tempurpedic.com
  • 185+2 mobile complaints
  • $320K claimed losses
  • $1.7K average
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  • Sep 16
  • Furniture and Decor
  • Tempurpedic Mattress
  • 115

On 8/30/14 we bought a Tempur-Pedic Cloud Supreme. We had been very disappointed with our experience with innerspring mattresses in the past and had many specific questions and concerns while considering the purchase of a Tempur-Pedic mattress. This purchase has been an enormous disappointment. Not only has the mattress caused serious physical pain for us but created relentless tossing,... Read more

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  • Sep 12
  • Furniture and Decor
  • Walnut Creek, California
  • Furniture Quality
  • 1
  • 1

I started experiencing severe chronic eczema with my tempurpedic. It truly is full of chemical. Please do not buy Read more

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  • Sep 08
  • Furniture and Decor
  • Lynnwood, Washington
  • Tempurpedic Full Motion
  • 4
  • 4
  • 124

I can no longer sleep on it, I am so sore, I thought this would be the last mattress I only would ever have to buy, paid over $5000, the remote no longer works, where is my protection it says comes with the bed. We need to get a class action against this company . How can they rip off the consumer like this. Why 100 words, was there a recall that I missed, I think Sleep Country has something to... Read more

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  • Aug 30
  • Furniture and Decor
  • Broussard, Louisiana
  • Tempurpedic Bed
  • 225

I have a tempurpedic bed it was supposed to be the firmest that you have. Well in 2 1/2 years it lost its firmness. I don't know how you can say that you beds will stay firm for 20 years. I feel like I'm sleeping on the floor with a 2 ton elephant on top of my. I even have 4 tempurpedic pillows & all of them gone flat. I feel that you have ripped me off. You tell people that this will be the... Read more

Was this review helpful? 3 0


  • Aug 26
  • Furniture and Decor
  • San Diego, California
  • Adjustable Bed
  • 1
  • 1
  • 132

For over a month I have contacted or attempted to contact Temper Pedic to resolve a problem with my adjustable bed. Most of the time they have been too busy to answer and Im left with no options but to leave a message. When or if they decide to return my call it has been late in the day and or close to the end of their closing time that I have to call back the next day. At times a week or more... Read more

Was this review helpful? 3 0

Purchased bed for $5500 US for Mexico vacation home. Bed smelled so bad and toxic that we had to move it outside on day # 2. Crossing my fingers for an immediate refund. Add comment


  • Aug 15
  • Furniture and Decor
  • Delux Mattress
  • 3
  • 3
  • 510

We purchased our deluxe mattress about 3 years ago. It was reasonably comfortable for a short time. We then started turning the mattress monthly because it is so uncomfortable. That still has not helped. We cannot sleep 8 hours in the bed because both of us are in severe pain. I would never recommend a tempurpedic bed. We spent a lot of money and are stuck with it. We recently purchased a pillow... Read more

Was this review helpful? 3 2


  • Aug 07
  • Furniture and Decor
  • Matress Cloud Replacement
  • 335

Have a 20-year-old temperpedic bed i love. The new cloud, not so much. When i went to remove the cover for washing there were big chunks missing from the mattress refused to replace! I just want it replaced. I served my community as a firefighter and am off on disability sustained from a fire call. mattress is important! Had such a good experience with my first one. Temperpedic honor your... Read more

Was this review helpful? 1 0


  • Jul 27
  • Furniture and Decor
  • Brooklyn, New York
  • Temurpedic Matress
  • 534

Bought tempurpedic in 02/ 2014 for $4000 on sale . From the beginning we were very happy. I have a lower back problems. To be able to adjust firmness helped a lot . In a summer this matters is lit.bit hot but it helped with my back. In the beginning of the 7/2014 Left part of the mattress went very flat in the middle. No matter how full you make it with a pump in 10 min its flat again. For... Read more

Was this review helpful? 4 1


  • Jul 26
  • Furniture and Decor
  • Bed Purchase
  • 202

I bought my bed only a few months ago. I bought it for my back, no complaints about the bed the I have a major complaint about the remote. It fell to the floor and now it doesn't work. I can't believe after spending over $3000.00 and the remote is so delicate that it doesn't withstand a fall. I have had tons of tv remotes, expensive and cheap, and not one has ever broken by falling to the... Read more

Was this review helpful? 2 0
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