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  • 20 hours ago
  • Furniture and Decor
  • Seattle, Washington
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

Same issue for me. Was so happy with my mattress and now after 5 years I developed back pains every morning. I did not realize that it was the mattress at first. I travel a lot and noticed that in hotel beds (using westin) I had no back pain in the morning. So I checked out the mattes on my side and it is super soft, in fact it hangs through a bit. I am really annoyed. I am 190 pounds so not... Read more

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  • Dec 17
  • Furniture and Decor
  • Murrysville, Pennsylvania
  • Mattress
  • 49
  • REVIEW RATING 4/5

We just got our replacement mattress of the Prima cloud. Our classic mattress sunk on one side and had a dip in it so it was still under warranty and we replaced it with this cloud prima mattress. After the moving company opened it and put it on our frame it had the most horrible chemical smell. It has been 3 days now and me and my husband have not slept well. We've had sore throats and a raw... Read more

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  • Dec 14
  • Furniture and Decor
  • Spring Hill, Florida
  • 64
  • REVIEW RATING 4/5

The odor unbearable (Cloud). Retailer took it back and replaced with same.. Again gasses given off unbearable . Retailer could only exchange once and to get refund have to deal with Hqs.. Unbelievable, supposedly communicated problem with a so called female executive, who is not sympathetic to the customer.. First take pictures of the mattress and send to her even though she was told never slept... Read more

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  • Dec 07
  • Furniture and Decor
  • Old Bridge Township, New Jersey
  • Countur
  • 1
  • 1
  • 150
  • REVIEW RATING 5/5

Hi Bought contour last year. It was fine for almost one month and now it's the most softest because I had ever slept on. My lower back pain is worse now. Tempur-pedic company doesn't want to reply. It's better to buy $300 phone mattress from overstock because then you won't regret it. Buy beware. Waste of 3000$ . Ahhhh what a marketing scam. Inventor it's hard but when you go to sleep after about... Read more

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  • Nov 22
  • Furniture and Decor
  • Brooklyn, New York
  • Pillow
  • 222
  • REVIEW RATING 5/5

I ordered a Tempurpedic pillow and the odor hit as soon as I opened the box. I spent a week trying to air it out, inside and outside the house. I had to devote a room with the door closed to this project because the odor was too strong to tolerate in any room we were using. I emailed the company to complain. They delayed in replying so I threw the thing out to get it out of the house. I asked for... Read more

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  • Nov 16
  • Furniture and Decor
  • Champlin, Minnesota
  • Bed
  • 385
  • REVIEW RATING 5/5

I agree. My husband and I purchased our bed about 10 years ago and I have been struggling with low back pain every day for the majority of that time. In the beginning I pushed through thinking it will get better, but it never got better. I know my ongoing back pain is from our Tempurpedic. When I am on vacation in a "normal" bed I have no pain. I work in physical therapy and thought this... Read more

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  • Nov 07
  • Furniture and Decor
  • Garden City, South Carolina
  • Adjustable Bed
  • 1
  • 1
  • 238
  • REVIEW RATING 5/5

Bought the Ergo adjustable base. One side of bed is broken. I have been trying for over one year to get someone to fix it. Warranty is a JOKE. Gave up on that. Just asking for a name of someone to repair. They say they will call back within 24 to 48 hours. Never do. Call back they say they have no record of my call. These people are insane!! Bought it from rooms To Go. These people are... Read more

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I would love to know how to re-boot my remote and drop box. They stop pop ed one time before and all I had to do was turn them off, take out the batteries and then replace and then it started working. I have not had any luck doing that this time. I've searched everywhere I know to search and can't find any help. Do you have any ideas? Add comment

  • Oct 22
  • Furniture and Decor
  • Mattress Warranty
  • 646
  • REVIEW RATING 5/5

Six months after purchasing our TempurPedic, it developed large splits on both my wife's and my side of the king size mattress. TempurPedic - who supposedly takes care of their own warranty claims - acknowledged the defect yet REFUSED TO HONOR ITS WARRANTY because we had gotten it on sale (and we bought it new). The store wire we purchased the bed gave us credit for what we paid, and we bought... Read more

Was this review helpful? 2 4

  • Oct 19
  • Furniture and Decor
  • Positive Experience
  • 480
  • REVIEW RATING 5/5

Hi, I have a tempurpedic mattress in king size bed and it is celebrity. I enjoy the pillowtop and get a very good nights sleep. I have had a reduction in pain since using the mattress and when I am not home, I miss the mattress. It is a little difficult to find the sheet that fit on the mattress and the mattress does sit high which is to my satisfaction. If you wish for a lower tempurpedic... Read more

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