Tempurpedic Complaints and Reviews

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Main address: 1713 Jaggie Fox Way 40511 Lexington KY
800-821-6621, 800-753-1130, 888-811-5053, , customer.service@tempurpedic.com
  • 174+2 mobile complaints
  • $300K claimed losses
  • $1.7K average
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  • Jul 18
  • Furniture and Decor
  • Cedar Park, Texas
  • Warranty Promise
  • 20

We purchased a mattress from TemperPedic - not an entry level model. We purchased two Cloud Select twin XLs with ergonomic bases. I tried more than once to have mine switched out. We had the same problem other customers have expressed - ours are not marked anywhere to tell you what you have in your home. Well within our 90 days, I went to the store to express my dissatisfaction with my... Read more

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  • Jul 05
  • Furniture and Decor
  • Wooster, Ohio
  • Foam Bed
  • 1
  • 86

Nine years ago we purchased our first memory foam bed, (Simmons ) We were extremely pleased and had the best sleep of our life!! This was when the beds were made of true memory foam... It is with deep disappointment that we attempted to duplicate that feel with the so called current memory foam. After trying a number of sad expensive beds(4) we believed the hype of the so called number one bed... Read more

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  • Jun 27
  • Furniture and Decor
  • Warranty Honor
  • 203

Our experience was a little. We went to a retailer (Bedzzzzzzzzz name changed to protect the innocent)in Auburn AL and laid on several beds. The one we pick felt great. Heck I laid on it for 40 minutes. When it was delivered by part time college students there was no paperwork or labels. Called the store the next day and I was assured we had the right one. It has now been a year and I still feel... Read more

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  • Jun 27
  • Furniture and Decor
  • Ramsey, New Jersey
  • Tempur Cloud Supreme
  • 165

I purchased a Tempur-Pedic Cloud King back in late Feb 2014. The mattress is warped and actually sinks in the middle. Every morning for the last 2 weeks my wife and I wake up with pains to either our lower back and or legs. I paid $2200 bucks for a mattress that I hoped would give me a good nights sleep and help relieve aches and pains.. Its been the opposite. I would hope that Temper-Pedic... Read more

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my husband and I bought a weighless supreme tempurpedic 3 months ago. I immediately started having hip pain to the degree that my foot was going numb. I'm a side sleeper. I tossed and turned all night trying to get comfortable. Was also very hot even with the room cold. The mattress store was kind enough to let us switch it out for something else. Went with a Stearns and Foster hand tufted Lux...

  • Jun 24
  • Products
  • Tempura Pillows
  • 137

I recently bought two tempur pillows, a travel pillow and tempur cloud pillow, costing almost £150. Next day after using the cloud pillow, I had really sore itchy eyes, a sore throat, mucus production, and severe breathing problems. I noticed my symptoms got worse when I went to bed, during the night and when I woke up. I eventually removed the pillow and my symptoms improved, ie sore throat... Read more

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  • Jun 22
  • Furniture and Decor
  • Crown Point, Indiana
  • Tempurpedic Cloud Supreme
  • 112

This mattress sucks ! They told us give it 6 months to get used to. Its been a year and its gotten worse. They won't give a refund and take it back. My wife won't sleep in it because of the back pain it gives her. I sleep in because we paid 2600.00 tor the pc of *** and what do I do ? Burn It ? My neck, back, legs, arms hurt in the morning. My arms have been going numb during the night making me... Read more

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  • Jun 21
  • Furniture and Decor
  • Sacramento, California
  • Tempurpedic Bed
  • 102

We have a King size with remote adjustments for each side including vibration like massage for each side. The matress is one piece. It has several cracks and actual broken off pieceses. Our bed is in the upstairs bedroom where it tends to be warmer than the downstairs part of the house. The matress tends to sweat and get very hot when you are on it. The matreses has yellowed and is just down... Read more

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  • Jun 18
  • Furniture and Decor
  • Charleston, South Carolina
  • Mattress
  • 97

My Tempurpedic cost $3000. After spending 3 yrs paying it off I hate it. It's hot, gives my hip bursitis more pain and I don't know how to unload it. This was a major investment for my later years and I am more comfortable sleeping on my Aero air mattress on the floor which I recently discovered when I had to use it while moving. Wish I had bought a sleep number. I used my air mattress for two... Read more

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  • Jun 16
  • Furniture and Decor
  • Poor Quality Bed
  • 1
  • 123

my back hurts in the morning our bed is so mushy, we can move around in it. I hate this bed. We just spent a week in a hotel and better sleep than we ever have had in our $10000.00 bed. The sales person told us not to get a firmer one because they get softer after a month. They give you 90 days, I think to return, well you need longer than 90 days for it to go soft on you. It is a real... Read more

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