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TempurPedic in Lady Lake, Florida - Bed has fallen apart.

1.0
Details
I have the mechanical frame and a main strut has separated and is near the floor. The mattress will not then lay flat. I have gotten no cooperation with support and they simply today put me on hold. I have e-mailed the company at least 4 times, called them 4 times and sent them a copy of the invoice as requested.Nothing has been accomplished to date. All they need to do is send a rep to look at the broken frame and he can either fix the frame or replace it. I do not think it can be repaired.
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Review
#685023 Review #685023 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Pros
  • Quality issue and warranty
Cons
  • Its miserable
  • Miserable quality and customer service
  • Customer service
Reason of review
Damaged or defective
Loss
$3400
Preferred solution
Let the company propose a solution
Tags
  • tempurpedic worst bed
1.0
Details
Tempur-pedic almost killed me. By the second night sleeping on it I began to get sick. A general break down of my physical health to the point, (after a year and a half), where I felt like I was dying. I felt like I was 90 years old and frail and every injury in my...
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2 comments
Anonymous
#1139558

I just got rid of my TempurPedic and I am finally starting to sleep. I had sinus problems, breathing problems to the point where I went to the hospital one night.

They couldn't figure it out. I finally started sleeping in the guest room (regular old mattress) and my problems started going away. The night I tried sleeping back on the TempurPedic the problems returned. I thought it could be any number of things in my master bedroom causing the problems, but when I took the TempurPedic out of the master bedroom all my problems went away.

My wife was waking up with sore irritated eyes, but now that problem has gone. I am convinced that the mattress was killing me. I am no longer depressed, I sleep the whole night through and I feel great.

I had no idea a product that could be so harmful would be allowed be sold anywhere in the world, but there are no regulations as to what can go into a mattress except that it be "new material". Get rid of your TempurPedic now, before serious health issues arise.

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Review
#680901 Review #680901 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Cons
  • Refuse to respond
  • Terrible customer service
Reason of review
can poison chemically sensitive people
Loss
$3461
Preferred solution
Let the company propose a solution
DON'T EVER BUY A TEMPURPEDIC "stink bomb" The lousy mattress I bought is going back to the retailer just as soon as possible. It has stunk up my bedroom for 3 weeks and forced us to sleep in the guest room. The odor is terrible, and I feel like a fool for spending a...
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Review
#679916 Review #679916 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
DO NOT BUY!! My boyfriend and I needed a new bed bad. We both love the foam mattresses. I didn't want to purchase a Tempurpedic from the start. I researched all the bad reviews, not to mention I felt they are WAY over priced. He however had his heart set on one, so I...
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Review
#672403 Review #672403 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
1.0
Details
I bought this 5 grand piece of garbage because my husband and I both have back issues - fusions. With in the first year the adjustable device failed. Than as time went on the bed started breaking down, our back pain is much worse since having this bed. Since having...
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Review
#665047 Review #665047 is a subjective opinion of poster.
Cons
  • Permannt valleys and sag spots
  • Permanent valleys and sag spots
Reason of review
Bad quality warranty issue poor customer service
Loss
$5000
Preferred solution
Full refund

TempurPedic in Marshfield, Massachusetts - Hot back hip and neck pain

bought because of existing back troubles after a few months pain in am got far worse these things need to taken of the market via class action law suit aside from sink holes your body really just cooks in the foolish things a huge huge marketing scam they did an artful job on sales push paid 5k for ours and sleepys did all they could to be sure to get out of warantee total crank job i just dont sleep on it only room for wife to toss about all should file written complaints to local AG 's office and consumer protection in your state
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Review
#659633 Review #659633 is a subjective opinion of poster.
Reason of review
Bad quality

TempurPedic in Los Altos, California - Severe sag spots after 9 months... piece of junk

1.0
Details
After 9 months sleeping on this firm Tempurpedic mattress there are permanent "valleys", low spots on the mattress. These are visible when off the bed and when you get in the bed you "fall in" the gap. I weigh 180 pounds, not excessive for a male. My wife is not heavy either. Regardless, this overpriced piece of junk now has a permanent sag in two spots, where we sleep. I will NEVER buy another Tempurpedic. I will get a standard box spring or a sleep number. But this overpriced piece of junk is about to be flushed. An expensive mistake. Don't believe in the marketing hype.
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3 comments
Anonymous
#1036609

Better do your research before buying Sleep Number! I've read quite a few negative reviews!

Anonymous
#996522

We bought one of these over priced beds too. Though we are not having the problem of sagging spots.

We find the bed to be down right uncomfortable. I'm a side sleeper and if I should happen to have a non waking night, i wake up with my hip feeling bruised.

Have not had one single night of sleeping better. We both wake up feeling beat up basically, just a very bad purchase.

Anonymous
#1001979
@Anonymous

My boyfriend has a bad hip and he is in constant pain.

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Review
#651991 Review #651991 is a subjective opinion of poster.
Cons
  • Permanent valleys and sag spots
Reason of review
Bad quality
Loss
$3000
Preferred solution
Let the company propose a solution
2.0
Details
Bought a Tempur-pedic Choice Luxe, Very expensive but I liked the adjustability. Just short of two years from purchase, one of the air chambers developed a leak. Without the air in an air adjustable memory foam bed it is just a soggy hole with no support. Called...
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Review
#641372 Review #641372 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Pros
  • Store where i purchaced
Cons
  • Terrible customer service
Reason of review
Poor customer service
Loss
$4100
Preferred solution
Fix my bed so I do not have to sleep on the couch for from two weeks to two months, or refund my purchase.
Tags
  • Choice Luxe

Tempurpedic Bed Review

I purchased a new king size bed @ Rooms- To-Go and the mastress started to split after 2.5 yrs. They said that they didn't honor the warranty and the bed was sold as is;
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Review
#636771 Review #636771 is a subjective opinion of poster.
Product
Tempurpedic Bed
Reason of review
Warranty issue
1.2
Details
We bought the $4100 air/memory foam hybrid which felt great in the store. Delivered in Nov 2013, now we are almost sleeping on couches or other beds in the house because the lumbar is completely collapsing each night and TEMPUR-PEDIC wants nothing to do with giving a...
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1 comment
Anonymous
#983506

I have lupus and the joint pain is why I thought the tempurpedic mattress would alleviate the pain issues. Well I tried the bed in the store and layed on it for 20 minutes...when I got up no pain...wasnt the case at home.

I found it difficult to change positions...I felt like I was so weak in this bed.

I found an American made mattress I'm seriously considering.

Company SAATVA

75 DAY TRIAL NO RESTOCKING. And it is thicker than my current mattress.

Review
#633161 Review #633161 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Not as described/ advertised
Loss
$4100
Preferred solution
Full refund