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I decided to buy a Tempur-Pedic number one because of all the commercials showing how the bed molds to your body. Number 2 I had spoken to a lot of people who just love this mattress. I like a very soft mattress, and thought after testing all of them at the store that...
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1 comment
Anonymous
#983563

I'm going to serouslyconsidering a Saatva bed that has high ratings from the Consumer Reports. Here's a link below

http://www.saatvamattress.com/saatva-mattress-reviews

Couldn't hurt to check it out.

Tempurpedic should be shamed charging alot money for crapoy mattress!!

Review
#576978 Review #576978 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
Loss
$2800
Preferred solution
Let the company propose a solution

Update by user Dec 20, 2014

The mattress gets soft after 3 to 5 years and causes lower back pain in my case.

Original review posted by user Dec 20, 2014

Same issue for me. Was so happy with my mattress and now after 5 years I developed back pains every morning. I did not realize that it was the mattress at first. I travel a lot and...
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Review
#572686 Review #572686 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Damaged or defective
2.0
Details
We just got our replacement mattress of the Prima cloud. Our classic mattress sunk on one side and had a dip in it so it was still under warranty and we replaced it with this cloud prima mattress. After the moving company opened it and put it on our frame it had the...
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2 comments
Anonymous
#923040

My husband and I are both having problems caused by sleeping on our relatively new Tempurpedic mattress. Aside from the initial smell, which was horrid, we are both experiencing chest pain and heavy night sweats.

The chest pains seem to result from the memory foam wherein you are in a constant sunken position that puts pressure along the chest bone if you are a side sleeper. I have read that the night sweating is a common problem with these mattresses.

The chest pain and night sweats go away when we switch to a different bed.

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Review
#571345 Review #571345 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Damaged or defective
The odor unbearable (Cloud). Retailer took it back and replaced with same.. Again gasses given off unbearable . Retailer could only exchange once and to get refund have to deal with Hqs.. Unbelievable, supposedly communicated problem with a so called female executive,...
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Review
#569922 Review #569922 is a subjective opinion of poster.
Product
Tempurpedic Mattress
1.0
Details

Update by user Dec 09, 2014

3 Fays pass temp have not contact me yet! I guess they only care to sleep on mattress made of money

Original review posted by user Dec 07, 2014

Hi Bought contour last year. It was fine for almost one month and now it's the most softest because I had ever slept on. My lower back pain is worse now. Tempur-pedic...
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Review
#566874 Review #566874 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Pros
  • Answer the phone
Cons
  • Have a same sales pitch
  • Coustmer service
  • Full of excuse
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
Let the company propose a solution

Tempurpedic pillow smelled so bad I had to throw it out

2.0
Details
I ordered a Tempurpedic pillow and the odor hit as soon as I opened the box. I spent a week trying to air it out, inside and outside the house. I had to devote a room with the door closed to this project because the odor was too strong to tolerate in any room we were using. I emailed the company to complain. They delayed in replying so I threw the thing out to get it out of the house. I asked for a refund but they declined. When they finally replied, they offered assurance that the off-gassing is no danger to your health-- very hard to believe that there have been objective clinical trials to establish that.
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Review
#560978 Review #560978 is a subjective opinion of poster.
Cons
  • Product because it smelled
Reason of review
Damaged or defective
Loss
$139
Preferred solution
Full refund
Tags
  • Tempurpedic Pillow
I agree. My husband and I purchased our bed about 10 years ago and I have been struggling with low back pain every day for the majority of that time. In the beginning I pushed through thinking it will get better, but it never got better. I know my ongoing back pain...
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Review
#558405 Review #558405 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Damaged or defective
Loss
$3500
Preferred solution
Full refund
Bought the Ergo adjustable base. One side of bed is broken. I have been trying for over one year to get someone to fix it. Warranty is a JOKE. Gave up on that. Just asking for a name of someone to repair. They say they will call back within 24 to 48 hours. Never...
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1 comment
Anonymous
#909024

We are having the same problem with a split king ergo bed. Had it five days and it quit.

No help from the vender or the customer service with Tempurpedic.

Never again! They say they don't have anyone to service their product in our area.

Review
#555358 Review #555358 is a subjective opinion of poster.
Cons
  • Customer service

Remote Reboot Review

2.3
Details
I would love to know how to re-boot my remote and drop box. They stop pop ed one time before and all I had to do was turn them off, take out the batteries and then replace and then it started working. I have not had any luck doing that this time. I've searched everywhere I know to search and can't find any help. Do you have any ideas?
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Review
#550705 Review #550705 is a subjective opinion of poster.

TempurPedic - Mattress Review

Six months after purchasing our TempurPedic, it developed large splits on both my wife's and my side of the king size mattress. TempurPedic - who supposedly takes care of their own warranty claims - acknowledged the defect yet REFUSED TO HONOR ITS WARRANTY because we had gotten it on sale (and we bought it new). The store wire we purchased the bed gave us credit for what we paid, and we bought another brand.
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Review
#549354 Review #549354 is a subjective opinion of poster.
Product
Tempurpedic Mattress