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TempurPedic - Told us it would soften a little, but is completely turned to mush

my back hurts in the morning our bed is so mushy, we can move around in it. I hate this bed. We just spent a week in a hotel and better sleep than we ever have had in our $10000.00 bed. The sales person told us not to get a firmer one because they get softer after a month. They give you 90 days, I think to return, well you need longer than 90 days for it to go soft on you. It is a real challenge to move around in this bed. If I had the money to throw away I would go by new mattress and boxsprings and donate temperpedic to someone.
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1 comment
Anonymous
#828088

90 days isn't enough time for you to figure out if you like it or not??? that's why the have the in home comfort trial, send it back and get another one

Review
#498431 Review #498431 is a subjective opinion of poster.
Product
Tempurpedic Mattress
I have had an awful experience with this company! To begin with it took less than 10 minutes for them to charge my debit card when I ordered the mattress, it was 6 weeks before the mattress arrived. When I discovered it was too uncomfortable I called to schedule a...
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Review
#491223 Review #491223 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$1280

TempurPedic in Indianapolis, Indiana - Switched from a Select Comfort to a Tempuredic

We received our new mattress three weeks ago. While it is super comfortable, my hips and lower back are in extreme pain! We loved it at first and now hate it! I am guessing that the support of the air mattress is what our body is used to but we are dying in our new bed. We have been through a year long bedroom and bathroom remodel only to now sleep on guest bedroom, with no carpet, on our old sleep number bed. We are so disappointed in this purchase. Trying to get it returned....back to select comfort I guess.
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Review
#491066 Review #491066 is a subjective opinion of poster.
Loss
$3000

TempurPedic - Bed Review from Iva, South Carolina

I have elbow pain from getting out of this bed. My husband has wrist pain. I can not sleep on my stomach on this bed without horrific back pain. I would not buy this bed again. Just want others to know. Thanks.
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1 comment
Anonymous
#853565

In an earlier post, I saw there is a lawyer who has a class action against Tempur pedic. You might want to contact them about your issues. You are not alone in this - but this company doesn't care!

Gerald F Maples

Address: 365 Canal St, New Orleans, LA 70130

Phone:(504) 569-8732

Review
#489599 Review #489599 is a subjective opinion of poster.
Product
Tempurpedic Bed

TempurPedic in Humble, Texas - Tempur sucks

sore hips,check...sore shoulders,check...hurt for hours after getting out of this bed,check...sleeping on an air mattress on the floor,check... Did not have this problem before......This has got to be the worse bed ever made. Why there is not a class action for false advertisement is beyond me..I do know there is one for the smells that it 'puts off'..This bed developed the sink hole....so now you are asleep and can not move.....this bed is a joke!!!!! Any one with any kind of information about their dealings with the warranty department,please shars...disappointed and want to sleep!
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1 comment
Anonymous
#869588

There is a class action against them for false advertisement

Review
#487066 Review #487066 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$4500

TempurPedic in Washington, District Of Columbia - New electronic frame fail defect brand new 2014

In the first 40 days of use this high end motorized frame failed due to a serious design defect. I bought the frame new in April 2014. In May, the frame broke when the wheels fell out of the rails on the bed. The rails have no end caps to prevent this which is a serious design flaw. After a week of sleeping in an upright position, the technician came and diagnosed that the frame is permanently ruined. I want a total refund because I have no faith in this product moving forward but this company has no such option. Shoddy design and now I am stuck spending hours dealing with with a product that should be recalled. Don't make the same mistake I did.
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Review
#486328 Review #486328 is a subjective opinion of poster.
Product
Tempurpedic Bed
Loss
$1500
We have bought our Tempur Pedic mattress from House of Fraser, London, less than a year ago for 1500 GBP (£). We have followed the instructions, our mattress was on slates and due to its weight our bed collapsed. Well this is when we noticed the bed started developing...
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3 comments
Anonymous
#799512

They are in the uk you know its always misty and rainy there.

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Review
#480299 Review #480299 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$2473
Had this bed for a two years and now my lower back is screwed, possibly permenantly. I never knew I could have such sore muscles in my rear end and hips and the tension has now made my knees sore when I walk. It's from sleeping in what has felt like a saggy hammock...
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7 comments
Anonymous
#846943

Bought tempurpedic in 02/ 2014 for $4000 on sale . From the beginning we were very happy.

I have a lower back problems. To be able to adjust firmness helped a lot . In a summer this matters is lit.bit hot but it helped with my back. In the beginning of the 7/2014 Left part of the mattress went very flat.

No matter how full you make it with a pump in 10 min its flat again. For company it took 2 weeks to exchange mattress and these 2 weeks you need to sleep somewhere but they don't really care, because they have a policy....... and your money already. We got new mattress but in 10 days we are facing the same problem but on a Right side.

Customer service is very poor and quality of products extremely poor also.

For that price I expect problem to be solved in 2-3-business days . I will not suggest this mattress to anyone.

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Review
#477629 Review #477629 is a subjective opinion of poster.
Product
Tempurpedic Bed

TempurPedic in Los Angeles, California - Pain from mattress

I have been complaining about pain form the mattress for a long time. The pain is getting worse. There are time that the pain wakes me up at 4Am and I cannot go back to sleep. I am 70 years and though I had bough my retirement bed. I have contacted and one lady was greacious but I spoke to a rep and he was very insensitive to me. I have spent over 5,000 dollars and so disappointed. I went to my doctor and she told me that was not good as I am loosing too much sleep. I know it is the mattress as when I have stayed in hotels I do not have the pain. I was in MExico for a week and suffered no pain.
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2 comments
Anonymous
#869592

I seriously think it's the toxic chemicals these mattresses are made of that are causing so many so much pain. And I know from my own experience, that the toxic chemicals they use to make the mattress are what made me sick beyond anything I've ever experienced.

Anonymous
#799697

Have you thought of recommending trips to Mexico for back sufferers? LOL :grin

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Review
#470450 Review #470450 is a subjective opinion of poster.
Product
Tempurpedic Mattress
I bought a Tempurpedic bed delivered and from the moment they unwrapped it, the odor was sickening and started to effect me with sneezing stuffy nose and head aches. They told me this is normal. I tried to be patient with it, and did as they asked, walked on it, left...
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12 comments
Anonymous
#1168976

We had a similar issue. We bought our Tempurpedic as a floor model, as I can't stand strong odors or that 'new car smell' (aka the binding adhesive).

Soon, my hubby was having night sweats and waking up with headaches. I kept buying him pillows and we went for chiro adjustments figuring his daily activities thru out his alignment. It never dawned on us that the odors and the chemical substances were making us ill. We had undiagnosed illness after illness and finally went to a naturopath that had the sense to exam us for mold and heavy metals.

Bingo!

We were high in heavy metals most stemming from the ingredients of memory foam and its chemical flame retardants. We are going thru expensive detoxing and we're in the process of replacing our bed (an organic, low VOC mattress) is due this week.

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Review
#469872 Review #469872 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$2973