TempurPedic
Reviews and Complaints
Tempur-Pedic Rhapsody did not last 4 years.
My wife and I purchased split king Tempur-Pedic Rhapsody complete with individual adjustable bases and was happy with our purchase for about 3 years. After that things have gone down hill quickly.
Do not depend on Tempur's warranty it does not cover the problems we have with the mattresses.
We purchased the Rhapsody because we like a firm bed. Starting about the third year the bed just started getting soft and continues to get softer each passing day.
It has gotten so bad that sitting on the bed you sink over 6 inches of the 11 inch thickness. It did not do that when it was new.
The problem is it returns back to it's normal shape like it was never slept/sat on. That is why the warranty is worthless. Tempur only covers it if it does not return to within 3/4 of the inch to its original shape.
Bottom line is the bed has little support. You just sink into it and not evenly creating joint problems over time.
Each of us not realizing started sleeping in different not normal positions trying to get a good night sleep. Over time this has cause joint pains in both of us.
Now that we have figure that the bed is causing both of us pains and while we are searching for a replacement. We decided to turn the mattress over and sleep on the hard foam side not the memory foam. Our sleep and pains greatly improved but the mattress is a little unstable with the memory foam down.
Bottom line, If you like a firm bed do not purchase a Tempur-Pedic. They say it is a 20+ year mattress we did not get 4 years before we needed to replace it.
We spent over $4,000.00 for the Rhapsody split king and did not get 4 years out of it. We are now waiting on delivery of a $1,000.00 Beautyrest split King. I have a feeling we will get much more than 4 years out of it. We are staying away from memory foam.
Our track record has been we got 18 years out of our Sterns and Foster queen, Replaced with Symbol 12 years a go and still have it in our guessed bed room (guest love it). Decided to upgrade to a King less than 4 years ago getting the Rhapsody and is now considered garbage.
Hope this helps,
Tempurpedic Cloud
TEMPUR-PEDIC Service after sale is disgracful
Horrible Pain
Tempurpedic mattress worst mattress ever
This is absolutely the worst mattress I have ever owned! After months the smell is still stinking up the
house, and it is the most uncomfortable bed, I wake up with a back ache everyday. I thought after it
was broken in it would be more comfortable boy was I wrong! I have been sleeping on the sofa for days
now and getting better sleep than I have had in 10 months of trying to deal with this stinking piece of **** I am looking to get rid of the bed, this is the worst $6000. dollars I have ever spent.
Tempurpedic's advertising is false & misleading
Tempur Pedic Sucks
I spoke to several people that used the Tempur Pedic beds and all raved about it. I purchase the Ergo Adjustable bed with separate controls for raising the head and foot 6 months ago at a very high price tag. Needless to say it has been the biggest mistake I ever made. The bed is as hard as a rock and forced me to add a separate foam pad to try and get it more comfortable, it's like sleeping on a concrete floor. The mattress sinks where ever your body makes contact and becomes a sink hole. I don't move much while I sleep so every joint in my shoulders, hips, lower back becomes painful and and wakes me up or makes it difficult to walk when I get up.
I get better sleep on a hotel mattress. If could do it over I would never buy one of these mattresses.
DO NOT BUY THIS MATTRESS!!!
MISERABLE IN HOUSTON ON OUR TEMPUR CLOUD MATTRESS
We've had our Tempurpedic Cloud Supreme for 3 years now and at first it seemed comfortable compared to the Rhapsody we had before this one, but on the first week it had INDENTS and we started waking up with sore backs and muscles, hands numb and feet asleep and tingling and even our heels were sore. Please someone help us and tell us what to do......Gallery Furniture where we purchased both sets will not take it back....they took the Rhapsody back but will not take this one Cloud back......my husband and I are both elderly and need a good nights rest.....we are so distressed and dread going to bed at night.
We sometimes sleep in the spare bedroom but we like our bedroom better, so we suffer for it.
If there is anyone out there that can help us get our money back please come forward. Any help will be greatly appreciated.
Sincerely,
L & G Munoz
We hate our tempur pedicure mattress
Tempurpedic mattress poisoned us with its off-gas
Not good unless you sleep on your side.
We coughed up the $2500 for a mid range tempurpedic mattress, hoping it would solve our back problems as advertised. Many people love theirs so we thought we'd be okay.
Not so. They will take the mattress back for exchange if you return it before 90 days, but it took us about four months to realize that it was hurting us. When my under-50 husband started rolling out of bed groaning every morning, we realized the bed was damaging us. Your butt sinks further than the rest of you by just enough to put strain on your lower back.
It was agony. We took a huge bath on the thing and had to pretty much give it away. It's one of the most expensive mistakes we've ever made. Replaced it with a Original Mattress Factory ordinary firm and we've been much happier and getting out of bed for years now without the pain and groaning.
We can NOT recommend the tempurpedic mattress in anyway, though we will recommend the memory foam bed pad for those who have pressure point issues with their current mattress. Those give you just enough padding to cushion without contorting your body out of whack.
Skip the Tempurpedic unless you've slept on a friend's for many many weeks. It's cumulative damage and hard to see coming by just a ten minute try out in the store.
TEMPERDIC MATTRESS
WE PURCHASED A BED FROM THESE CRIMINALS 3-4 YEARS AGO IT WAS 3-OR 4,OOO DOLLARS OH WAS IT A GOOD ONE. THEY BLEW ABOUT THERE 20 YEAR DESCENDING WARRANTY, WELL ITS ALREADY SHOT WE SENT IN PICS PROOF OF PURCHASE ETC.
WE HAD WVERYTHING AND DID EVERYTHING MOST PEOPLE DON'T THATS HOW THE CROOKS OPERATE. WE SOON DISCOVERED THAT THE 20 YEAR DESCENDING WARRANTY WAS 50% GONE THE 1ST YEAR. THEY FORGOT TO MENTION THAT AS THEY TOOK OUR MONEY. YES I'M SURE AT THE BOTTOM IN THE SMALLEST PRINT POSSIBLE IT DID SAY THAT.
WHAT A SHAME THEY CAN'T BE FORTHRITE. WE HAVE MAILED E-MAILED COUNTLESS TIMES THEY ARE LIARS AND THEIVES.
NOT A TOUGH FIX UNLESS YOU HAVE NO HONOR.(THEY DON'T) DO NOT EVER BUY THEY ARE MISREPRESENTED OVER PRICED JUNK. SINCERLY STAN VAN DUYN SIOUX FALLS SOUTH DAKOTA.
Tempurpedic Mattress
Tempur-Pedic don't believe the hype!
Tempur-Pedic and back pain!
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I also have the Rhapsody mattress, for about 5 years. At first it was very comfortable.
Recently I have been waking up with lower back pain, so I suspect it is sagging in that area.
I have just turned the mattress 180 degrees and am hoping this will help for a while.
We had the same experience.After reading some other complaints, we can still be happy for not being poisined by the chemicals released by this mattress.
Still who knows may be some of my health problems might be because of it.I don't want to see any Tempur all my life.
Hard to learn but, expensive mattress has nothing to do with quality.
I would not recommend a tempur-pedic mattress to anyone! I have had mine for 6 years and every night I dread going to bed.
The mattress has gotten very soft where I sleep. I can hardly turn over because I'm in such a deep hole. The foam is very soft after just a few minutes in bed, but it pops back up nice and flat during the day.
My back really hurts when I get up and I don't stay asleep for more than 3 hours at a time...because I am so uncomfortable. It was great when we first got it...but it is worthless after 5 or 6 years when it is supposed to last for 20!
Don't waste your hard earned money on this product.
*foot
I wanted to add we both are experiencing significant back pain. It is not just a preference for softness as the warranty suggests.
This is our exact problem! However we have the original least expensive mattress and it lasted about 7 years before becoming so soft we would rather sleep on the floor.
I laughed at the part about turning it over because I suggested that to my husband this morning. We currently have the mattress on the floor so we could take pictures for the warranty but since it returns to its original shape we have no recourse. When I step on the mattress my food sinks to the floor.
The edges of the bed are still firm. We used to love this mattress.
We had the same experience after owning the mattress for 6 years. You can feel the difference in firmness as the mattress is breaking down in the center.
As you have experienced, our springs back also. It is just loosing the firmness and has cause aches and pains.
we bought the "Advantage" tempur from the brick. Second week in the thing was so soft it put my bakc out of joint and started causing me major hip pain.
We took it back for a normal mattress, but one year later i am still in pain from that awful tempurpedic period. we also tried flipping it upside down but even that didn't make it firm enough.