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BEWARE OF TempurPedic's fake guarantee!

Really disappointed in my tempurpedic bed - the mattress is falling apart. The seams on the top are shot and they are pulling apart completely - this is completely unacceptable. I purchased it from a place that is no longer in business about 7 years ago and cannot get any proof of purchase. The information I sent into their headquarters was "mysteriously" lost in their system. Tempurpedic said that without proof I have no guaranteed. I guess I just spend $3500 for a bed with a 20 year warranty that is now falling apart! Very disappointing they are not standing by their warranty.
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1 comment
Anonymous
#542549

Save you receipt ***. Most warranty items that are expensive should be filed. D d d duh

Review
#319937 Review #319937 is a subjective opinion of poster.
Loss
$3500
Mattress King told us Tempur-Pedic NEVER goes on sale.... 1 month after we paid an outrageous amount for a king, it was discounted $600 (ad in 5-19-2012 paper). called Mattress King, they can't help and offered their apologies. Most retailers offer a price...
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13 comments
Anonymous
#639393

Also, listen to Fricc. What he/she is saying about the Rx to save on sales tax is true.

I have back issues, so my doctor wrote me a TempurPedic Rx. This tax savings will save me a couple hundred dollars and the Rx didn't cost me anything because I have no co-pay for non-specialist doctor visits. I haven't heard about any other mattress company honoring Rx's, so right now it's pretty much good for Tempurpedic only. And yeah, you need a legitimate back issue; not just a pain in your back from contemplating the high price of the mattress.

But I'm all set now.

I have my doctor's prescription in-hand and I know when the next sale is. Cloud Supreme, you're almost mine!

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Review
#319623 Review #319623 is a subjective opinion of poster.
The Sheet Idiots! I can not believe my generation has raised such idiots! I have spent all day trying to buy sheets to fit my bed. I have a tempurpedic bed which is approximately 12 in thick. The sheet industry has decided to only sell the sheets that fit a pillow...
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7 comments
z970699
#1067465

We know what you're upset about but we are also trying to help...reducing your stress level.

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Review
#318428 Review #318428 is a subjective opinion of poster.
This is absolutely the worst mattress I have ever owned! After months the smell is still stinking up the house, and it is the most uncomfortable bed, I wake up with a back ache everyday. I thought after it was broken in it would be more comfortable boy was I wrong! I...
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6 comments
Anonymous
#869707

Tempurpedic is full of toxic cancer causing chemicals like formaldehyde

AVOID buying one at all costs!

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Review
#317474 Review #317474 is a subjective opinion of poster.

TempurPedic in Newark, New Jersey - Never get products !

We purchased a tempurpedic Rhapsody Mattress i Jan2012.We also purchased the 2 Queen pillows. We sent in the for for the pillow protectors and only received one in the begining of March and never received the secon on. We called and never got the second one. I sent an email last week and never got an answer from you. If this is the way you treat customers I'll NEVER buy or recommed your product to anyone. My email is apriore43//@yahoo.com if you want to contact me.I will wait for your reply. I hope I get one.
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1 comment
Anonymous
#477169

I'm fairly certain it says on the product registration that they only allow one pillow protector per household.

Review
#316496 Review #316496 is a subjective opinion of poster.
Bought a tempur-pedic cloud mattress 4 weeks ago. Today it left on the truck that brought a mattress which is not programmed to end my life. When it 1st arrived it smelled of plastic and pesticide. I suppose that's what polyurethane is in some form. I was told by...
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9 comments
Anonymous
#869708

What made you sick are the cancer causing VOC's and formaldehyde that they deny are in the mattress.

But the lab results do not lie, I've seen them, and that's what is in these toxic waste dump mattresses.

Buying one is a mistake I'm paying for with my health.

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Review
#312838 Review #312838 is a subjective opinion of poster.
Loss
$2500
My wife and purchased a tempur pedic mattress on Sunday march 25,2012. It was delivered on Monday at 1pm and uncovered by the delivery men. The smell from it was strong and we were told that their might be an odor for a few days. However this odor was not strong, it is...
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10 comments
Anonymous
#1156105

Totally agree.

Tempur are toxic filth. If you have the slightest allergy avoid this junk like the plague

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Review
#308171 Review #308171 is a subjective opinion of poster.

TempurPedic in Coeur D Alene, Idaho - Tempupedic Nightmare

Bought our new tempurpedic Cloud in December 2012 and I can't express enough to stay far away from this product. My Wife and I have suffered major skin allergies. It took us 3 months to figure out it was this bedding. We've been to numerous Doctors. I have spent thousands on medical drugs, etc. Our skin is swollen, very itchie, red, and on and on. My Brother bought one also about the same time and has the same symptoms. The store is taking them back for exchange on another set, different company. I'm hopeful there will be a class action against this Company so we can join. I think if I had kept it another month we would both be dead. Christiansburg, VA
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2 comments
Anonymous
#560068

We just spent $4800 on the Temperpedic Cloud Supreme, and cannot even enter our bedroom since it arrived.

The first questing we asked before purchase was: "is it hypo allergenic". Well, this asmatic can tell you it is not.

Burning eyes, sore throat, dizziness, shortness of breath, you name it.

The fumes are so strong, even with windows open and fans on, it permeiates the entire house. God forbid you actually lie on it for any length of time, and you are quickly rushing for the door to get out. I called the store, and they insist they must "send out a manager to make sure there really is a problem", before they take it back. Really?

Does the manager have asthma and heart and lung disease, with chemical sensitivities? Yes, this has been a nightmare. In fact I am on the phone with the salesperson as I type. Turns out, they will pick up the bed, but not the $1300 base.

This is after they told us a we had a 90 trial period, to bring it back, with a $300 return fee. So much for that.

Needless to say, we do not think very highly of Temperpedic. No wonder their stock is plummeting.

Anonymous
#476225

Considering this doesn't happen for another 7 months, I guess you could avoid the purchase and not look for a lame lawsuit.

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Review
#305594 Review #305594 is a subjective opinion of poster.
Loss
$4
Promised the bed could be returned. Then told we could only exchange it. SLEEP EXPERTS rep. told us that this bed would help with sleep apnea, headaches, backaches. A miracle? No..we slept on the bed one night called and said "We need to return this monster". ...
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7 comments
Anonymous
#1092064

This is a pretry naive view. One night and didn't support the bed with proper slats and pylons.

Avoid this horrible premature review. Sad.

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Review
#300850 Review #300850 is a subjective opinion of poster.
Loss
$4000
We bought a Temperedic Cloud Supreme when I was pregnant with my son last year..About a month after we bought it I hated it.....I tried to call the store that we bought it at and they told us it was over the 30 day trial period....I decided to suck it up since it could...
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7 comments
Anonymous
#466027

funny! sounds like you should buy from the mattress dealer.

not the pawn shop!!

are you kidding!! 90 days !!!!!

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Review
#298857 Review #298857 is a subjective opinion of poster.
Loss
$2600