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EVER SINCE WE BOUGHT THE TEMPUR-PEDIC MATTRESS WE HAVE BEEN HAVING LOW TO MIDDLE BACK PAIN. MY WIFE CONTACTED THE DEALER AND THEY SAID TO TRY THE CLOUD (PILLLOW TOP)THAT GOES ON TOP OF THE MATTRESS. MORE MONEY MORE TIME GOES BY MORE BACK ACHES. STILL HAVING BACK...
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1 comment
Anonymous
#394757

Maybe you should have bought the firmer model. Get your money back. Guaranteed.

Review
#278607 Review #278607 is a subjective opinion of poster.
Loss
$3000
If you have experienced a tempurpedic mattress that feels like it is falling apart and not doing what it did the first year you got it, we may have good news. We noticed the foundation boxes creaking and the bed peaking in the middle. The sides of the bed were like...
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11 comments
Anonymous
#1338055

Mine is peaking in the middle also.

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Review
#277565 Review #277565 is a subjective opinion of poster.
Pissed! Pissed! Pissed! The aggravation & sleep depravation this $3,000 Cloud Supreme mattress has caused me could be put into a small novel. We bought this Tempur-pedic Cloud Supreme mattress from a local retailer thinking it would be great for our backs. The...
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16 comments
HungryLlama
#1664156

I just called to inquire about my 90 day sleep trial and the customer service representative told me I am not eligible. I have not been able to sleep well the last 30 days and I wake up with a numb hand.

This was never an issue in my old bed.

From what it seems, this company is a scam. I am not able to return the adjustable base, nor the mattress.

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Review
#274402 Review #274402 is a subjective opinion of poster.
The mattress has a premium price, but after a year it has becom a saging, lumpy packed mass of foam.Do not buy this bed. The memory foam breaks down and sinks at the pressure points. When I am on it, it feels like it is pushing my back out of alignment. I think of it...
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6 comments
Anonymous
#399711

We have had the cloud for over a year. We started noticing the mattress was getting weaker in the middle, and causing the feeling of rolling to the middle when lying in it.

We are going through the claim process, and they are sending out a new mattress without looking at it, and without any hassles about it. We found out that other we know have gotten two new clouds for the same issue. I've asked them if they have made improvements to fix the problem with this mattress. It seems that soft feel has turned out to compromise the quality and durability.

I will say that we actually did love the mattress for the first 6 months, it's absolutely great, but then it starts to loose that memory foam feeling after awhile. I hope they figure out how to correct this problem and give us a mattress that provides us that soft cloud sleeping that lasts for the 20 years they guarantee.

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Review
#273239 Review #273239 is a subjective opinion of poster.
Loss
$2200
Me and my husband are allergic people.Our mattress was quite all so we decided to by a good hypoallergenic one.After waiting more than a month we received our extremely expensive tempo mattress.It had an awful smell, even the children immediately left the room.We...
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16 comments
Anonymous
#455426

Finally, after reading some of these reviews can I clearly say, HORRIBLE MATTRESS!!!!!!!!! This mattress was a gift.

Early on I was feeling very itchy all the time. so, just to be sure, I put two mattress covers, a very large towel and a double folded sheet on top of the mattress. It stopped the itching somewhat. I have discovered since then, I have Lupus, and cancer and my immune system is practically gone.

Even with all the stuff on top of this horror, I have broken out all over my body with itching, swelling, red rashes.

I am unable, at this point, to get a new mattress, until then I will sleep on my couch. I am so relieved that I read and identify with some of these reviews.

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Review
#273213 Review #273213 is a subjective opinion of poster.
We just bought a Tempurpedic Ergo for about $5,000. It is comfortable but looks ridiculously low with our headboard and footboard. So, I am trying to buy longer legs for the bed, which the company sells. However, my bed, with its two twin mattresses, has eight legs....
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6 comments
Anonymous
#530892

Yet another resoan why you should not believe a salesman.Not a tax issue unless prescribed by a doctor. And if it is, there's no tax break if you don't itemize, and no deduction except for any portion of your medical expenses that's over 7% of you Adjusted Gross Income. So most likely, is no tax benefit.

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Review
#272853 Review #272853 is a subjective opinion of poster.

TempurPedic in Tampa, Florida - Handicapped bed and cover is peeling..child could have choked on material ..wetsafe matr. cover

Bought a custom size made for son's handicapped hosp. bed. It came with a blk material on it called a Wetsafe Mattress cover..the part that touches the springs have no prob or breakage. The top part is peeling but no tears in the material under that blk coating. Call Temper-med and they tell me it is warrenteed for only 2 yrs but on website it is warrenteed for 10 yrs. Call again it is warrenteed for 7 yrs. This material should not ever be used on a handicapped or hosp bedding it is to dangerous. Fortunately my son had an extra mattress cover which it melted to instead of getting in his mouth while sleeping and choking to death. They will not help repair or replace with cost. The company that made it out of business. The bed on the other hand is in perfect condition and not worn out after 10 yrs of sleeping on it. The hosp used this mattress in ER over 77,600 hrs in 10 yrs on the other hand we used it only at top and middle of bed 25,000 hrs in 10 yrs. That is almost 3 times the wear and tear but they do not have to replace their that often. WHY us? defective and dangerous material....
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Review
#269201 Review #269201 is a subjective opinion of poster.

TempurPedic in Mount Wolf, Pennsylvania - Tempur-Pedic

Great beds but do not go for the extra's like the massage and the lift system. The problem are the motors they use for the message are way to week for the thickness of the bed,I also have another adjustable bed that i bought from my chiropractor and the message and the lift was much better and was $3,000.00 cheaper but Tempur-Pedic mattress and foundation is mush better but not $2,000.00 better that is the difference from the price of my old bed to this new Tempur-Pedic I just got and that was there top of the line twin x-long with everything they offer. I would never have payed that much but someone in my family offered to buy it for me so i took it after all i have heard about it.Well it is like most stuff you see and read about 1/2 truths i guess is the best way to put it
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1 comment
Anonymous
#376955

If you dealt with a real professional they would have known that Tempurpedic says not to use the standard Ergo base with the thicker mattresses like the Cloud Lux or the Grand Bed. The Advanced Ergo, however, is designed to lift the thicker, heavier beds.

Review
#269077 Review #269077 is a subjective opinion of poster.

TempurPedic in Boston, Massachusetts - DEFECTIVE TEMPUR-PEDIC MATTRESS

I purchased the Tempur-Pedic mattress for 3 months and only lightly used by myself (120 lb). First it took over a month for the smell to gone away. Now the second problem arise, the ergo system stopped working (the motor under the frame is defective). I called the tech support and just found out their warranty only cover 1 year, after that limited to certain parts (motor excluded). I called the retailer Mattress Giant for refund or store credit to get something else, NO, they only exchange mattress not the frame or ergo system. HUH, why didn't they clarify their policy or the manufacturer's warranty detail before I purchased. I feel being scammed by both the retailer and Tempur Pedic. PISSED :(
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2 comments
Anonymous
#405079

i was going this friday to mattress giant to buy a mattress not anymore

thanks for the info

Anonymous
#357701

Mj2011: I work on behalf of Mattress Giant, and I am sorry to hear you are upset. Can you please e-mail the store you were working with, as well as your contact information to esteinfeld@moroch.com?

Thanks,

Elaine

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Review
#267437 Review #267437 is a subjective opinion of poster.
Loss
$4000

FRAUD BY TEMPURPEDIC

WE PURCHASED THE NEW TEMPURPEDIC AN GOT ALL THE BELLS AN WHISTLLES AN THE MOTOR MAKES SO MUCH NOISE, THEY BEEN OUT TWO OR MORE TIMES AN I FIND OUT TODAY THAT IT IS ONLY COVERED FOR ONE YEAR THEN WE HAVE TOO PAY ALL THE STUFF?? THAT IS FRAUD A $3500 BED AN ONLY COVERED ONE YEAR THAT IS UNCALLED FOR THEY SHOULD NOT BE ALLOWED TOO ADVERTISE WITHOUT SAYING THAT THEY ARE A RIPPPP OFFF. THEY SHOULD BE SENT OUT OF BUSINESS AN NO ONE ELSE TOO HAVE TOO LOSS MONEY LIKE MY DISABLED WIFE AN I THEY ARE A RIPPP OFFF
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Review
#267192 Review #267192 is a subjective opinion of poster.