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Best mattress I ever owned and the best sleep ever. However; that did not last. All of these mattresses eventually sag and look like your still in bed when your not. Still slept well but, wife did not like the sagging look of the bed. We contacted them about their...
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Review
#164990 Review #164990 is a subjective opinion of poster.
Product
Tempurpedic Mattress

TempurPedic in Los Angeles, California - Tempur Pedic fail to deliver

Tempur Pedic fails to deliver after 21 days. Every single time I called the customer service, they always said that it will get delivered tomorrow. After 6 times and 6 different answers of when the bed will be delivered, I had enough. I get to the bottom of this and found out they will deliver the bed on October 21st. Exactly 1 month and 6 days counting from the first day I ordered the *** thing. I told the customer service to cancel the order. and guess what, apparently there is a whole department you have to call to cancel your order. And, when I called the number, of course.... no one is in the office. and, they never return your calls. this is the way tempurpedic treat their customers. Run! do not get suckered by their visco elastic mumbo jumbo ***.
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1 comment
Anonymous
#120980

Be thankful you cancelled. We have been sleeping on a tempurpedic piece of *** for four years.

After a year and a half the foam starts to soften, creating "holes" that you are forced (by gravity) to sleep in. The warranty is also cleverly written. displaying they have knowledge of this problem.

even though the foam is softer in spots, it still returns to its normal height creating a level surface. If your bed displays a level surface, they will not warranty it.

Review
#159097 Review #159097 is a subjective opinion of poster.
Product
Tempurpedic Bed
Loss
$1100

TempurPedic in Portland, Maine - Tempur-Pedic Customer Service non-existent

I purchased a mattress and was told delivery would be in 7 to 10 days. It took almost 7 WEEKS to deliver a mattress that I had already paid for. Numerous calls to Customer Service were never returned. The supervisor nor the department manager would return calls. Two letters to the president went unanswered too. Each time I called I was given a different story about my mattress. I was told it was lost. I was told the factory was backed up. I was told it was damaged. I was told they had no idea what happened to it. But if the service representative didn't have an immediate answer and needed to call me back, they didn't call back. The mattress is ok but nothing great. The customer service is horrible. I would avoid dealing with Tempur-pedic.
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3 comments
Anonymous
#289283

Found tempurpedic mattress very uncomfortable. Very hard.

The vibrator is so loud I can't use it.

The pillows are worse than the mattress.

Anonymous
#74420

I am going through the same thing exactly. So far it has been 4 weeks but getting the same run around as you

Anonymous
#71445

horrible customer service do not buy this product rather sleep on a bed of nails!!!!!!

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Review
#155968 Review #155968 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$3
Paid 3000.00 dollars for a new bed that we can not sleep on. The ordor is so bad it makes us sick. Have had the bed over two weeks and it still stinks to bad to sleep on. I was told the only way to get rid of the smell was to sleep on it. This bed is a joke and...
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12 comments
Anonymous
#443507

when we first got our bed it was great, but it now sag on one side and the memory is gone. its like sleeping on hard surface and not at all comfortable i would not buy another one or recommend them to anyone

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Review
#145519 Review #145519 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$3000
These mattresses are NOT all they are advertised to be. I can barely move in the morning after trying to sleep on the ridiculously expensive Temperpedic. My back aches, and my hands, arms and legs go numb during the night. I never had these issues until I got this bed....
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5 comments
Anonymous
#539221

My arms and legs would go numb too. And I've had chronic shoulder problems - very painful - that began about a year after getting the bed and have continued ever since I quit sleeping on it over three years ago.

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Review
#140683 Review #140683 is a subjective opinion of poster.
Product
Tempurpedic Mattress

TempurPedic in Casselberry, Florida - Tem Pur Pathetic Bed

My husband and i purchased a Tempurpedic mattress less than a year ago. I have Fibromyalgia and suffer from pressure point pain. We thought the bed would FINALLY give me a good nights sleep. The first three weeks were a COMPLETE nightmare. My pain was incredible and everyone kept saying it's just the adjustment period, you'll get used to it. Well here it is nearly a year later and I and now my husband are still having sleepless nights. Waking up each morning eager to get out of bed to stop the pain. The bed sags, the box spring is hard as a rock and makes it feel like you are sleeping on a steal beam that crosses right under my hips (my major pressure point pain). I was certainit was a defect and convinced the sales rep that came to our home to inspect the bed that there was surely a mistake and they sent out another set of box springs only to find they are ALL that way. It is simply awful. Don't waste your money! I wish I had found this sight before we purchased. I would have saved $3500 a many uncomfortable nights!
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10 comments
Anonymous
#339179

I bought a $2000 Tempurpedic and can't sleep on it because I'm a giant baby. There are kids in thirdworld countries who sleep in dirt outside, and my $2000 bed is too hard/soft for my patheticness. Boohoo...

Anonymous
#265121

I'm a side sleeper, 6' 6" and weigh 240lbs. I'm a hyper guy so when I have trouble falling asleep I take herbs and melatonin to help.

I bought a Temperpedic bed about 6 months ago and I'm very pleased with the decision. I sleep much better and faster. I still take pills to sleep but not as much. The first night was the most amazing but even now, I can lay in my bed and fell that "ahhh" sensation.

I will say because of my size and the way I sleep, there is still some pressure across my shoulders but not as much as a regular bed. My wife on the other hand has mixed feelings about the bed but says she's happy we got it--I think mostly because I don't toss and turn as much and when I do move or get out and in the bed I don't shake the whole bed and wake her up. Sex on the bed is a bit trickier as your hands and knees sink deeper in than on a regular bed. The bed sleeps hot which is awesome in the winter not so great in the summer but I just kick the AC up a bit more and I'm fine again.

I recommend getting latex pillows with the bed; I didn't care much for the Tempur-pillows--but that's just preference. My Dad bought an Angel Bed and he really likes it too. Next I go see him I told him I would sleep on his bed to compare. He paid about half of what I paid so I'm really curious but even so, I have no remorse.

The bed is awesome.

If you don't like return it. Sleep comfort is very subjective so there's no way that everyone will like the same bed.

louaro
#229588

I have had my Tempur Cloud Supreme for two months now. I am still waiting for it to break in hopefully before the 90 day trial is up.

My upper back and shoulders are starting to really hurt and I am loosing alot of sleep. My wife sleeps on the couch now. I called Tempur to return it and they gave me additional tips to try before making my decision. They also mentioned that I was "stuck" with the ergo base because they do not manufacture those.

I asked why the consumer is not made aware of this detail before the purchase until after the purchase. I did not get an answer.

I am going to return my Tempur Cloud and purchase a regular coil mattress that is compatible with the *** ergo base. They are very deceitful in their business techniques.

Anonymous
#193603

I didn't buy the tempurpedic bed because I couldn't afford it, but I got a comparable mattress and after sleeping on this baad for almost a year I can honestly say that I prefer the traditional air spring mattresses much more. the mattress is extremely heavy, kinda hard to move around in because it feels like it sucks up all my energy (i can't even jump on the bed).

It feels like I'm sleeping on a giant sponge and when I get out of bed in the morning I feel HEAVY like when you exit a pool.

I am just glad I didn't pay all that extra money for the real thing. Phew!

Anonymous
#574302
@Victoria

I am so happy to hear other people complain about this mattress. For awhile I thought I might be crazy but when I am away from home and sleep on a different mattress I most definiitely can feel the difference.

I am miserable sleeping on the Tempur pedic.

Victoria, when you said " It feels like I'm sleeping on a giant sponge and when I get out of bed in the morning I feel HEAVY like when you exit a pool. " I sang Alleluia, it's not just me. Very good description. That is exactly how I feel.

My shoulders and neck have been in excruciating pain after 6 months. These should be taken off the market.

Anonymous
#172975

I am confused about the original poster's comments about the box spring. Tempur-pedic mattresses are not sold with a box spring, perhaps she is really talking about another brand?

Anonymous
#115236

For what it’s worth, TempurPedic mattress are not made for, nor are they sold with box springs. They rest best on a platform, which is a hollow box.

The ones constructed by TempurPedic are built without any nails! They do provide the best nights rest.

Anonymous
#103017

Why dont you people return it if its so bad? They give you 90 days?

Our store gave us 100 days. Havent decided yet - but I see people writing how miserable they are after three weeks - then this bed isnt for you- return it and move on with your life...

Anonymous
#73189

Our bed is sagging and rolling to the middle. We thought we had purchased our last bed but looks like we will have to buy some other kind. My husband is a Parkinson's patient and needs a good night sleep which he sure doesn't get from this one.

Anonymous
#64392

how much do you weigh?

Some people have commented that if your heavy then it's not comfortable I want to know as my niece has one and she swears it's thebest bed in the world but she is 115lbs and in her late 20's. I'm much much older and weight 155 so I'm a little concerned about the weight problems

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Review
#136347 Review #136347 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$3500
The Title says it all... I bought the $3400 matress. This has been the worse matress I have owned. The matress started developing large holes where I would sleep and would not and has not "bounced back" to normal as the commercial makes it seem the matress...
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43 comments
Anonymous
#633332

Dear GOD, it's not just me. I think two things are occurring:

1. What you lay on and 'test drive' in the showroom is NOT what they deliver.

2. The government is using Tempurpedic as front to test torture devices.

We've had ours one night and I feel like I was abducted by aliens and severely beaten. Never been in so much pain!

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Review
#130031 Review #130031 is a subjective opinion of poster.
Product
Tempurpedic Bed
I am 5 feet tall, weigh 109 pounds, medium build, not a 'tiny bird' of a female, I do weight lifting and exercise often. We bought a Tempurpedic mattress..not good for me! If you do not weight much, you will NOT 'sink in' to the mattress, and therefore,...
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13 comments
Anonymous
#483163

Temperpedic sucks!!! We wake up stiff, sore & angry every morning! We've had this POS mattress for about 5 years & HATE IT !!!

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Review
#111808 Review #111808 is a subjective opinion of poster.
Product
Tempurpedic Mattress