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We bought a temperdic mattress 7 years ago . It developed depressions where we laid.

Read all of the complaints about getting no support about the 10 year full replacement. I took the necessary pictures. Did the quarter measurement and waited. Thinking, after reading the bad reviews that they would not honor my warranty, I started to look for a replacement mattress.

To my surprise, they honored my 10 year full replacement warranty. We not only got a new mattress but a new foundation and steel frame.

This happended within 2 weeks. The smell of the new mattress lasted 1 day opened the window, it was gone

Product or Service Mentioned: Tempurpedic Mattress.

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Seattle, Washington, United States #780827

We are going through the same thing right now, they are replacing our mattress as well. Did they take the old mattress when they brought the new one? Glad it worked out for you!

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