I purchased a split king Luxe Breeze mattress set and matching split king Ergo Plus base set in 11/16. I have tried to get rebates through Tempurpedic's National Veterans Day Promotion.
Per their listing, each mattress qualifies for a $200 rebate, and each base qualifies for a $50 rebate. That means I should get a rebate of $500.00. After sending in receipts and proper documentation of purchase, I received a check card for $100.00 from Promisis, the company which handled the promotion. I have contacted Promisis and Tempurpedic by email and phone.
Tempurpedic has said they would not honor the terms of their rebate. I purchased thousands of dollars worth of their products in good faith.
Now they will not even stand by their offer. I am already dissatisfied with the company, and I haven't even had a chance to see if their product is any good.
Product or Service Mentioned: Tempurpedic Tempur-cloud Soft Mattress.
Reason of review: Pricing issue.