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TempurPedic in Los Angeles, California - I wake up with back pain daily

1.0
Details
We bought a king size Tempurpedic from Ashley's. the first 6 moths was great then the mattress start sinking from the left and right side where we sleep and there is a hump in the middle of it. We contacted Ashley's the referred us to tempurpedic, a guy came to check it out he said it's going lower but not lower enough to do anything about it. I wake up with back pain everyday, I start sleeping in the guest room. I will never ever recommend this trash to anyone. It's over priced for garbage product.
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Review
#1577599 Review #1577599 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$45000
Preferred solution
Let the company propose a solution
THE TEMPURPEDIC WAS DELIVERED ON MONDAY MORNING. BY MONDAY LATE MORNING THERE WAS A TOXIC ODOR THROUGH OUT THE ENTIRE HOUSE. THE MATTRESS MADE ME SICK. I HAD FLU LIKE SYMPTOM BUT WORSE. THEY TOLD ME THE ODOR WOULD LAST A FEW DAYS, AND THAT MY MATTRESS WAS PROBABLY...
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Review
#826328 Review #826328 is a subjective opinion of poster.
Product
TempurPedic Tempur-cloud Extra-soft Mattress
Reason of review
Bad quality

TempurPedic in Los Angeles, California - Pain from mattress

I have been complaining about pain form the mattress for a long time. The pain is getting worse. There are time that the pain wakes me up at 4Am and I cannot go back to sleep. I am 70 years and though I had bough my retirement bed. I have contacted and one lady was greacious but I spoke to a rep and he was very insensitive to me. I have spent over 5,000 dollars and so disappointed. I went to my doctor and she told me that was not good as I am loosing too much sleep. I know it is the mattress as when I have stayed in hotels I do not have the pain. I was in MExico for a week and suffered no pain.
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2 comments
Anonymous
#869592

I seriously think it's the toxic chemicals these mattresses are made of that are causing so many so much pain. And I know from my own experience, that the toxic chemicals they use to make the mattress are what made me sick beyond anything I've ever experienced.

Anonymous
#799697

Have you thought of recommending trips to Mexico for back sufferers? LOL :grin

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Review
#470450 Review #470450 is a subjective opinion of poster.
Product
Tempurpedic Mattress

Tempurpedic poor quailty

Purchased 2 XL twin mattresses in 2002, sold with a 20year warranty. Mattresses have split apart and are pealing. The tags on the mattresses say the distributor was Tempur-pedic. Unfortunately, after so many years I am unable to locate a receipt showing the purchase. Very disappointed in the product. Did not live up to the claims. My son's also purchased Tempur-pedic mattresses, both of theirs had to be replaced for the same reason. Spoke with the people at Newport Bedding, they have discontinued the line for the same reasons. Will never purchase Tempurpedic again, not as advertised.. Don't be fooled.
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Review
#443714 Review #443714 is a subjective opinion of poster.
Product
Tempurpedic Bed
Loss
$2000
Tags
  • mattresses
This is absolutely the worst mattress I have ever owned! After months the smell is still stinking up the house, and it is the most uncomfortable bed, I wake up with a back ache everyday. I thought after it was broken in it would be more comfortable boy was I wrong! I...
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6 comments
Anonymous
#869707

Tempurpedic is full of toxic cancer causing chemicals like formaldehyde

AVOID buying one at all costs!

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Review
#317474 Review #317474 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Bought a 6000.00 bed on 11-08-2011. Bought 2 pillows, get one free. 5 phone calls, advised that thay would call back, 9 weeks now. Still no pillow, still no call back. Tempur pedic sucks. I called the tempur pedic customer service number and all they do is refer you to...
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3 comments
Anonymous
#490531

Really, I mean seriously. What in the *** does the president of the country have to do with you not getting a pillow?

If you are'nt a fan of the president, then so beit, but stop looking for excuses to blame the man for everything.

Makes one wonder if you even have a legitimate complaint anyway. Stop using the site to view you political opinions.

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Review
#297242 Review #297242 is a subjective opinion of poster.
Product
Tempurpedic Bed
Loss
$6000
The mattress has a premium price, but after a year it has becom a saging, lumpy packed mass of foam.Do not buy this bed. The memory foam breaks down and sinks at the pressure points. When I am on it, it feels like it is pushing my back out of alignment. I think of it...
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6 comments
Anonymous
#399711

We have had the cloud for over a year. We started noticing the mattress was getting weaker in the middle, and causing the feeling of rolling to the middle when lying in it.

We are going through the claim process, and they are sending out a new mattress without looking at it, and without any hassles about it. We found out that other we know have gotten two new clouds for the same issue. I've asked them if they have made improvements to fix the problem with this mattress. It seems that soft feel has turned out to compromise the quality and durability.

I will say that we actually did love the mattress for the first 6 months, it's absolutely great, but then it starts to loose that memory foam feeling after awhile. I hope they figure out how to correct this problem and give us a mattress that provides us that soft cloud sleeping that lasts for the 20 years they guarantee.

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Review
#273239 Review #273239 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$2200

TempurPedic in Los Angeles, California - Tempur Pedic fail to deliver

Tempur Pedic fails to deliver after 21 days. Every single time I called the customer service, they always said that it will get delivered tomorrow. After 6 times and 6 different answers of when the bed will be delivered, I had enough. I get to the bottom of this and found out they will deliver the bed on October 21st. Exactly 1 month and 6 days counting from the first day I ordered the *** thing. I told the customer service to cancel the order. and guess what, apparently there is a whole department you have to call to cancel your order. And, when I called the number, of course.... no one is in the office. and, they never return your calls. this is the way tempurpedic treat their customers. Run! do not get suckered by their visco elastic mumbo jumbo ***.
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1 comment
Anonymous
#120980

Be thankful you cancelled. We have been sleeping on a tempurpedic piece of *** for four years.

After a year and a half the foam starts to soften, creating "holes" that you are forced (by gravity) to sleep in. The warranty is also cleverly written. displaying they have knowledge of this problem.

even though the foam is softer in spots, it still returns to its normal height creating a level surface. If your bed displays a level surface, they will not warranty it.

Review
#159097 Review #159097 is a subjective opinion of poster.
Product
Tempurpedic Bed
Loss
$1100
The Title says it all... I bought the $3400 matress. This has been the worse matress I have owned. The matress started developing large holes where I would sleep and would not and has not "bounced back" to normal as the commercial makes it seem the matress...
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43 comments
Anonymous
#633332

Dear GOD, it's not just me. I think two things are occurring:

1. What you lay on and 'test drive' in the showroom is NOT what they deliver.

2. The government is using Tempurpedic as front to test torture devices.

We've had ours one night and I feel like I was abducted by aliens and severely beaten. Never been in so much pain!

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Review
#130031 Review #130031 is a subjective opinion of poster.
Product
Tempurpedic Bed

Contact TempurPedic Customer Service

Mailing Address:
Tempur-Pedic North America, Inc.
1000 Tempur Way
Lexington, Kentucky 40511
United States
Phone:
(800) 821-6621
All TempurPedic Contacts

TempurPedic Products and Services Reviews

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