Grand Rapids, Michigan
Not resolved
1 comment

I Bought this bed On 9/3/14 and I hate it , It hurts my Back and have nothing but trouble trying to return it, Frist I was told 30 days try out then 90 days and now its 60 days ,,This Bed Sucks I have had 2 back Surgerys and This One is making me Head towards a 3rd,, Why cant it Be Returned and let me Buy Something I can Sleep On,,Why cant some one from Temper pedic call back there Customers,,And at Least Ask Them How they Like there Bed,, Cause I hate It,,they said the Bed was Cool to Sleep On and its very Hot ,, they told me to walk on it I did , they told me to Turn it after 2 weeks I did,,I will never Buy this kind of Bed Ever again,,

Product or Service Mentioned: Tempurpedic Bed.

Monetary Loss: $2200.

Preferred solution: Full refund.

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Anonymous
#909791

I don't usually do this but, I have the original mattress and have have had it for over ten years. The only trouble I had was the base started to squeak after a time.

I went on line got a number called the company was told what to do.

I sent them all the information they needed,and,without a problem I had a new base or foundation brought to me.