I Went to a knock off brand store that sells tempurpedic matresses through the actual tempurpedic matress company I tried the matresses out and the man was helping me to find one was comfortable and sold me on one. I asked for the softest matress out of all of the queen foam matresses along with one of their pillows which cost $99 plus tax and the matress ranging from $250-$400 and he ended up ordering it and when I got it, for the first night IT WAS TERRIBLE!!!!!
I never slept so uncomfortably in my life! So I called them up and told them how uncomfortable it was for my first night they said they would let me take a matress toppler home along with a different pillow to see if that would make it comfortable (i paid $30 more dollars for a different pillow) and still that *** was uncomfortable! So I called them up again told them I want my money back and they said ok. I bought the matress back with the pillow and she said "they can't refund me back any money for the pillow.
I think it's *** that I spent all that money on something that can't be returned!! So apparently she was able to reimburse me for the matress but not the pillow, how RETARDED!! But the the thing that pissed me off the most is the fact that I go home to find out the next day that none of that money is in my account!! So here I am trying to figure out why it says that that money was put in there in the first place!
So I march in that store wanting to sue these people and I take the pillow with me and tell her " i am not happy with this purchase, u really need to take this pillow back and reimburse me" and she " we can't give refunds for the pillow because the tempurpedic company won't take them back" HOW *** IS THAT???!? .. So now I'm stuck with a $132 pillow that I am not happy with and on top of that I have no money in my account from the reimbursement of the matress. WHICH IS BS!!!
NEVER PURCHASE ANY MATRESS OR PILLOW FROM THE TEMPURPEDIC PEOPLE! THEY DON'T DO REFUNDS ON THEIR PILLOWS AND THEIR MATRESSES SUCK!!!!