0 comments
Not resolved

We just had a Temperpedic contour delivered (this is the second one), the first one I purchased from a military store, it turned out the mattress was used, the original tag had been ripped off and another one stuck on the ripped part that was left.The mattress also had someone's big finger prints on the bottom and a small spot.

It was returned. We purchased the same style mattress, this time directly from Temperpedic and I saw a snag on the mattress cover and the original tag that is sewn onto the bottom part of the cover, was removed at a perforated line and another tag was placed on top of where the portion of the tag had been removed!

Is this the way the tags are on these mattresses, has anyone else noticed this?To me it looks like the original tag has been removed and another tag put in it's place, it's like trying to make a used mattress new by removing the old tag and putting a new tag in it's place!

Review about: Temperpedic Contour Firm.

Review #1060045 is a subjective opinion of a user.

1.5
Staff
Delivery Service
Website
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Warranty
Value for money
Diversity of Products or Services
Product or Service Quality
Price Affordability
Style and Design
Advertised vs Delivered
Reason of Review / Monetary Loss Damaged or defective / $2741
Preferred solution Deliver product or service ordered

Had an Experience with TempurPedic?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like