Sacramento, California
Not resolved

We have a King size with remote adjustments for each side including vibration like massage for each side. The matress is one piece.

It has several cracks and actual broken off pieceses. Our bed is in the upstairs bedroom where it tends to be warmer than the downstairs part of the house. The matress tends to sweat and get very hot when you are on it. The matreses has yellowed and is just down right ugly.

It is not comfortable as it was at first. It's actually hard.

It coast us $5,000.00 with a 20 year warranty. We have had it replaced already once, and we are about to contact them again so they can exchange it again!

Product or Service Mentioned: Tempurpedic Bed.

Monetary Loss: $5000.

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