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I have an interesting story. My name is Dominic Gerace and my wife's name is Nina. We live in Warren, Michigan. As far as back/neck/hip history, we are both healthy and active with occasional issues with aches and pains. I am 48 years old. I have had some lower...
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Review
#762839 Review #762839 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
It always has valleys no matter where i sleep i always roll into the same spot. I changed the batteries in the remote and the adjuster box and it wouldn't work so i did what the manual told me to and pressed the reset and my bed went flat. Now it won't do anything and...
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Review
#694634 Review #694634 is a subjective opinion of poster.
Product
Tempurpedic Bed
Cons
  • Mattress at all
  • Quality of bed frame
Reason of review
I don't get any good night sleep without pills.
Preferred solution
Let the company propose a solution
I Bought this bed On 9/3/14 and I hate it , It hurts my Back and have nothing but trouble trying to return it, Frist I was told 30 days try out then 90 days and now its 60 days ,,This Bed Sucks I have had 2 back Surgerys and This One is making me Head towards a 3rd,,...
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1 comment
Anonymous
#909791

I don't usually do this but, I have the original mattress and have have had it for over ten years. The only trouble I had was the base started to squeak after a time.

I went on line got a number called the company was told what to do.

I sent them all the information they needed,and,without a problem I had a new base or foundation brought to me.

Review
#541624 Review #541624 is a subjective opinion of poster.
Product
Tempurpedic Bed
Loss
$2200
Preferred solution
Full refund

TempurPedic in Westland, Michigan - Dents in mattresses - mechanism lousy-2 *** beds

We bought our first bed about 7 yrs ago, a king size. After about 3 yrs, there were dents, one on each side. I wrote the company. They told me to put the mattress on the floor then measure depressions. We cant do that. I then started a series of surgeries so hubby got me a queen size that I could adjust to help ease pain. After 2 yrs, it had a depression so bad I couldnt roll over because of the bar in center of bed was higher than depression. I now have 2 mattresses 1 king & 1 adjustable queen that are pretty worthless. I would like to trash both of them and finding something we can sleep on
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1 comment
Anonymous
#783149

Purchased a tempurpedic rhapsody king size in 2009. After 5 years there was some sag.

Started a warranty claim. Did the measuring with a quarter and a broom over the sag so they could see the depression. (this is what it says to do in their warranty instructions. We were not asked to put it on the floor.

Sent the pics in with a copy of our original receipt and a picture of the tag on the bed and in about 2 days got an email that said our claim had been accepted and we would be getting a new bed in about 2-4 weeks. This was on Jan.21, 2014. Today is 2/7/2014 and our new bed including new foundation has just been delivered by J.B. Hunt.

No cost to us for anything. Plus we still get the full warranty on our replacement! I am sorry you had such a problem, maybe you could try again.

The full warranty is still good for the first 10 years.

C.Corbet Port Huron, MI

Review
#468807 Review #468807 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$8000
Tags
  • depressions mechanism temperpedic

TempurPedic in Livonia, Michigan - Joint pain

Bought a tempur-pedic mattress for $2500 5years ago. The mattress has broken down and become very soft. I feel like I am melting into it. It has caused hip, back and leg pain for me. It was the worst investment that I have ever made. I am going to replace it as soon as I can afford to. It is the worst mattress ever. I cannot imagine how this company has stayed in business. I bought this at Art Van furniture. I am going to talk to a sales person to see if they will give me a deal on another mattress. I am not interested in trying another tempur pedic, as I already know that they are awful and do not last
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Review
#427175 Review #427175 is a subjective opinion of poster.
Product
Tempurpedic Mattress

TempurPedic in Detroit, Michigan - Cloud Supreme review

I purchased a cloud supreme mattress and was happy about the comfort it gave me. My chronic back pain was greatly improved. If I was sore during the day once I slept I woke up feeling fine. To me it was like sleeping on a cloud! However even though my back was happy the temperpedic was causing me other problems. I was waking up with migraine headaches 3-5 times a week during the first 2 months due to the strong odor of the mattress. My sinus's were generally agitated and my teeth would ache during the 3rd month. Finally, being a warm sleeper to begin with I felt like I was sleeping on a frying pan in my cloud supreme bed! The bottom of me was sizzling while the top of me was chilled. So I decided to exchange my mattress and went with an innerspring which is terrible for my back. Now I am considering trying an all natural latex mattress. If that does not help my back I will have to go back to the cloud supreme and try to air out the mattress for a longer period. I guess 1 week with the fan on it and a day on outside on the porch just didn't do it for my sensitive nose! As for the heat I'll just have to deal with that too.
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2 comments
Anonymous
#869692

Why would you go back to a bed thats loaded with chemicals like formaldehyde? Do you have a death wish???????

Anonymous
#587257

That is just a jackasss move...***!

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Review
#367775 Review #367775 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$2600
I bought a Tempur Pedic, 8 years ago for $1724. after about a month I noticed a lot of lumps under the tempur pedic cover. I unzipped it and there were small fibers clumped together over the entire bed, I went back to the store where I bought it and they told me I...
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4 comments
Anonymous
#1338049

We have a king tempur pedic. Several years old.

Great at first for me but now I can hardly sleep on it. My husband still sleeps well. The mattress has

a lumpy feel to it now. My side seems lower than his.

I have tried walking on it to spread the

Lump out but it doesn't help for long. Any suggestions?

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Review
#351497 Review #351497 is a subjective opinion of poster.
Product
Tempurpedic Mattress
My wife and I just purchased our second memory foam mattress. The first one was spectacular from the first to the last night. We just replaced it with a Tempurpedic Contour (hard). This was the recommedation of the sales person at Gardner-White in Michigan...
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5 comments
Anonymous
#594761

We bought a Tempurpedic Cloud Supream mattress about 3 months ago. It has proven to be the most uncomforatable and hot mattress we have ever slept on. Add in the fact that the mattress and our bedroom smells like wet particle board because of the mattress smell, it's been a terrible experience. The bed is so hard and uncomforatbel it kills by shoulders and elbows to sleep on it.

I have tried to contact customer service to discuss my issues and there is never anyone to speak with. They take you name and number and do not call back.

To me Tempurpedic is the trifecta of errors:

1) the product is just awful to sleep on and smells terrible

2) The cost is 2-3X what the copetition is

3) No customer service at all.

I encourge anyone that is thinking of buying one of these mattresses to do their homework. We did not and now we are stuck with a bed we can not even sleep on. Good luck!

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Review
#322674 Review #322674 is a subjective opinion of poster.
Product
Tempurpedic Mattress
My wife and purchased a tempur pedic mattress on Sunday march 25,2012. It was delivered on Monday at 1pm and uncovered by the delivery men. The smell from it was strong and we were told that their might be an odor for a few days. However this odor was not strong, it is...
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10 comments
Anonymous
#1156105

Totally agree.

Tempur are toxic filth. If you have the slightest allergy avoid this junk like the plague

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Review
#308171 Review #308171 is a subjective opinion of poster.
Product
Tempurpedic Mattress

Contact TempurPedic Customer Service

Mailing Address:
Tempur-Pedic North America, Inc.
1000 Tempur Way
Lexington, Kentucky 40511
United States
Phone:
(800) 821-6621
All TempurPedic Contacts

TempurPedic Products and Services Reviews

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TempurPedic in Southfield, Michigan - Tempur-pedic's lousy mattress

We bought a Tempur-pedic cloud. It felt like we were sleeping on the pavement. We went round and round with Mattress World in Ann Arbor, Michigan, and finally after 4 months, just threw the mattress out. We could no longer stand to not sleep They told us to "jump around on the mattress" to break it in. They told us maybe our room was too cold. (It was 70 degrees Farenheit). There was one small strip about 4 inches in from the edge that felt like the bed in the showroom, but no one would come out and look at it. There is NO WARRANTY. Don't believe the TV ads.
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1 comment
CrystalTopaz
#305158

Yeah and once you've jumped about on it, they will say 'no can do you've abused it and misused it.

Review
#243679 Review #243679 is a subjective opinion of poster.
Product
Tempurpedic Mattress