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Same issue. Warranty just under 10 yrs and bed is sagging. They want original receipt. Are you kidding me. Look in your data base. Who keeps a receipt for 10 yrs. stay away, rip off!!!!! I send the pictures that its sagging much more than the 3/4 inch . Why the hassle...
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Review
#875407 Review #875407 is a subjective opinion of poster.
Product
Tempurpedic Bed
Cons
  • Bed ate us we fell in it
Reason of review
Warranty issue
Loss
$4000
Preferred solution
Full refund
This bed is horrible. After just 5 years I was sleeping in a ditch..impossible to get out of or roll over. Now after 8 years I have pain in my hip..I have to sleep with a pillow under my hips. My shoulders ache all day. I did get a pillow top for it but now that is...
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1 comment
Anonymous
#1201106

Yes, the bed we purchased is a nightmare. Had replacement after 18 months, now 18 months later replacement issues.

Overall bed that cost that much should not hurt your body and keep you waking up all night due to discomfort.

Yes, sex is off the scene with a Tempurpedic. It is so frustrating that you just stop trying.

Review
#799038 Review #799038 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
1.2
Details
TempurPedic - Mattress Review from Lodi, New Jersey
I filed the case with Temp. Now they are not replying the email of filing the case they should be replying in five business days but it is 10 business days now. I took the pictures for the mattress my back went out I end up going to the emergency and I have the doctor...
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4 comments
Anonymous
#943025

I hope so this company will go to ***. Now they have start Harsing People. WOW

I research and it is true That Tempurpedic have the worst coustmer service

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Review
#579365 Review #579365 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Damaged or defective

TempurPedic - Mattress Review from Newark, New Jersey

1.5
Details
It's not resolved yet they are not even answering my email. My back went out taking out the mattress from my bedroom to take pictures. It's so heavy mattress. I and up in emergency I can't go to work I work in the gas station live paycheck to paycheck and I have a major back problems. Now I am sitting home losing money not working on because of their *** taking pictures of 500 pound mattress. My email address is omermir69@yahoo.com
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Review
#579356 Review #579356 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Damaged or defective
1.0
Details

Update by user Dec 09, 2014

3 Fays pass temp have not contact me yet! I guess they only care to sleep on mattress made of money

Original review posted by user Dec 07, 2014

Hi Bought contour last year. It was fine for almost one month and now it's the most softest because I had ever slept on. My lower back pain is worse now. Tempur-pedic...
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Review
#566874 Review #566874 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Pros
  • Answer the phone
Cons
  • Have a same sales pitch
  • Coustmer service
  • Full of excuse
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
Let the company propose a solution

TempurPedic in Ramsey, New Jersey - Mattress warped in less than 100 days and every morning lower back pain

I purchased a Tempur-Pedic Cloud King back in late Feb 2014. The mattress is warped and actually sinks in the middle. Every morning for the last 2 weeks my wife and I wake up with pains to either our lower back and or legs. I paid $2200 bucks for a mattress that I hoped would give me a good nights sleep and help relieve aches and pains.. Its been the opposite. I would hope that Temper-Pedic would at least allow me to exchange the mattress for another model perhaps and keep me as a customer! A mattress shouldn't be warping in 3-4 months!! Very disappointed
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1 comment
Anonymous
#855691

I have written a review here http://usemyreviews.com/dreamdna-gel-infused-visco-elastic-memory-foam-mattress-bed-topper-made-usa/, I'm sure it can be helpful as well.

Review
#503555 Review #503555 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Our tempurpedic was delivered on Jul 9th - I immediately began to have problems with my breathing- I have COPD which is well controlled but as soon a I started sleeping on this mattress I was needing my rescue inhaler several times a day. Also I was waking during the...
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1 comment
Anonymous
#869601

You should see the lab report of what these mattresses are made of!!

Then you'd understand exactly what caused you to have breathing problems.

I've been sick for over a year now since buying a tempurpedic.

I soooooo regret not doing more research and just believing blindly what the commercials said about Tempurpedic.

These mattresses are full of TOXIC VOC's!! Formaldehyde is one of them.

Review
#437781 Review #437781 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$175

TempurPedic in Livingston, New Jersey - DYING CONSUMER

I RECIEVED A PILLOW AS A GIFT. IF IM NOT MISTAKEN THE SMELL IS ACETONE. I WOKE UP IN THE MIDDLE OF THE NIGHT AND MY CHEST WAS ON FIRE (NOT LITERALLY). IT FELT LIKE THE WORST HEARTBURN EVER. I FEEL LIKE I SHOULD SUE FOR DAMAGES BECAUSE IM SURE A LAYER OF MY LUNGS WAS CHEMICALLY BURNED.ITS LIKE HUFFING PAINT OR SOMETHING. IM A PROFESSIONAL ATHLETE AND IF IT DOES TURN OUT THAT SLEEPING WITH THIS PILLOW HAS HARMED MY BREATHING CAPABILITIES I WILL TAKE LEGAL ACTION. NO ONE WHO PURCHASES A PRODUCT FOR COMFORT SHOULD HAVE TO WORRY ABOUT HOW IT CAN OR MAY TAKE A TOLL ON THEIR HEALTH. IM UP IN THE MIDDLE OF THE NIGHT NOW WRITING TO COMPLAIN AND IM NOT EVEN THE COMPLAINING TYPE. MAYBE TEMPUR-PEDIC SHOULD ATTEMPT TO AIR OUT THE PRODUCTS BEFORE ASSUMING THE SMELL WILL "DISSIPATE" OVER TIME.
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4 comments
Anonymous
#869605

One of the things you're smelling is Formaldehyde, one of MANY toxic VOC's that tempurpedic puts in their products. I've seen the lab results of what they make their products out of, and it's a sickening list of toxic dangerous chemicals!

Anonymous
#739343

Since when does a pillow cost $2000?

Anonymous
#653631

Maybe you should quit dreaming freebie seeking M O R O N ! :grin :grin :grin :x :x

Anonymous
#736910
@Anonymous

Hey Anonymous - who do you work for - Tempurpedic? Aren't you the objective one!

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Review
#410255 Review #410255 is a subjective opinion of poster.
Loss
$2000

TempurPedic in Hainesport, New Jersey - Very hot bed

Durning the winter this bed is not to bad, hard to roll over and I wake up with a back ack, but come summer it is the bed from ***, your body heat makes this the most uncomfortable bed, it is like sleeping on a heating pad. I spent $3000.00 for this six years ago and hated it. Now I am stuck with this bed and my wife refuses to spend any more money on another bed. So if you are looking for a comfortable bed stay away from this one, ! They are aware of the problem but can not fine a way to correct it . Buyer beware!
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Review
#373710 Review #373710 is a subjective opinion of poster.
Product
Tempurpedic Bed

Contact TempurPedic Customer Service

Mailing Address:
Tempur-Pedic North America, Inc.
1000 Tempur Way
Lexington, Kentucky 40511
United States
Phone:
(800) 821-6621
All TempurPedic Contacts

TempurPedic Products and Services Reviews

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We purchased a n adjustable bed and Tempur-pedic mattress two year ago. The bed got stuck in the up position. I called customer service and was told the bed is out of warranty but they would send me the part for $25.00 and they would walk me through the installation....
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Review
#370156 Review #370156 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Tags
  • repair man