TempurPedic

The care instructions on the tag state Dry Clean Only. If I had known that, I would have never purchased the pillows in the first place.

I need pillow covers that can be washed in a washing machine for obvious reasons. The Temper-Pedic website is misleading as it states Removable and washable cover. I initially contacted Temper-Pedic regarding this issue in 2020, less than a year after purchasing the pillows. I was advised below that the covers could be washed, which is not what the tag states.

What does Temper-Pedic plan to do about this? I would like to get replacement pillows since these are still under the 5 year warranty and I contacted Temper-Pedic regarding the cover within the 2 year timeframe but was given bad information. How do you explain the website stating that the cover is removable and washable when it is clearly not? That blatant false advertising.

I had no way to know any different until I purchased the pillows and was able to read the product tag. I would like to know- when I ordered the pillows back in December 2019, how was I supposed to read the minds of Tempur-Pedic in order to know that the Tempur-Pedic website was incorrect, and the pillow covers are dry clean only, since the tags saying such are not available to be viewed online? Do you think that its right that the Tempur-Pedic website states the cover for these pillows is removable and washable? If the answer to that question is no- then please do something about it.

I would like to file a warranty claim for the pillows. The proof of purchase was sent in a separate email on 10/18/23. A photos of the pillow tags were sent in separate emails on 10/18/23. A photo of the two pillows side-by-side with/without the cover/case was sent in a separate email on 10/18/23.

Description of the wash/care instructions: I washed the pillows per the instructions given by Lucia R.

at Tempur-Pedic customer service on 4/21/20. This matched the instructions on the Tempur-Pedic website which states the pillow covers are washable.

Just want to warn anyone who have one or are considering purchasing a Tempur-Pedic USA mattressthey grow mold out of nowhere. TP and Mattress Firm retailer did NOT warn us about this.

Mattress Firm claims to be totally surprised by us having this mold, acting like theyve never heard of this. You can Google it and see that it is a common concern.

Tempurpedic doesnt cover this issue on their 10 or 25 year warranty since it isnt a manufacturer problem. (It is, though, in my opinion. Stuff shouldnt grow mold under normal use!!!)

TP claimed in an older news article that mold will only grow if a non-tempurpedic mattress foundation is used. Incorrect! We have only used their expensive foundation. Weve rotated the mattress regularly as we were told to do. Weve had it protected with a cover. Mold is still all over this thing on the underside.

We have our proof of purchase, tags are still in tact on the mattress. Weve taken great care of this mattress.

Nothing in our room has mold. Nothing is wet. Mattress Firm and Tempurpedic never told us this was a possibility, so we had no clue to watch for it.

Be sure to keep an eye on your brand new, expensive as *** mattress for random - outta nowhere - mold growth, everyone!

These mattresses are extremely expensive. Im still paying the thing off. Now Im paying monthly payments on a moldy mattress and am just SOL!

We wanted to get it as an attempt to help my fiances back. The bed IS pretty comfortable. However, Ive been randomly coughing and feeling bad for months now...this mold that we just discovered is likely WHY Ive been randomly feeling bad and coughing.

Were out so much money from this. We cant get a new mattress. We have to continue using this moldy one.

The company does not care and has offered NO help. Mattress Firms hands are tied by Tempurpedic, so all MF can do is send us mattress covers.

Now we have to spend more money to attempt to clean this POS. If the mold is IN the mattress, I guess Im just going to stay sick. No big deal, right?

Avoid buying anything from Tempurpedic.

#Tempurpedic #foammattress #memoryfoam #mattress #tempurpedicmold #consumerawareness #betterbusinessbureau

I am disabled enough Colorado due to my health. I was in a car accident decades ago and it was fortunate that my doctor at that time wrote me.

A prescription for temper pedic sends outhough the mattress. But not the buck Spring well. I tried that but it was not a good fit. I contacted tip pedic and the box Spring was delivered so moving forward.

I left Colorado I had to put some stuff in storage and seemed to be an okay storage. I had no idea that when I went back to get my bed. It was in a ball. I nearly saying it.

I could not believe that my bed was in a been destroyed. I've been like this for like.

19 years no suffering these beds are not cheap. And I've been in many accidents and I need a temporary picnic Bath. But now I need the one that goes up-and-down and will allow me the ability to wake up feeling refreshed and renewed other than my joints.

Hurting and feeling line, how can I go on? I feel like my bed. I have a Stern and I feel like. I've been beat up when I wake up.

These beds are not cheap. They're quite expensive, but you can't get him wet. I have no idea from just missed. Going through a storage unit would cause my bad to be in a magnet for people running into me but nowadays.

You can get a good doctor to write you a put scription and then if you do. You can't even get a good attorney to go in and flight for the other Insurance Company. To provide you with a bad I'm suffering. I don't know what the beds are so expensive.

Why would you make a bad? That's given you comfortability, but if it should happen to get wet, it's destroyed. You guys really need to do something about that. It's terrible and here I am suffering old disabled woman.

Can't even get adequate sleep. I wake up at least with The Times through the night. And this has been repetitive for decades. I wanna know their position on this.

I can't afford to go out and buy a bed from temper pedic $7000. Are you kidding me?