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TempurPedic in Orlando, Florida - Frustrated

3.1
Details
I bought a termourpedic and exchanged it for a “ firmer” one because of my back issues ( scoliosis and Bifid spine) and Since night 1 I have not being able to sleep because it is too firm ( not the same as the one I tried in the store ) I am so frustrarmted and disappointed because I have being loyal with tenpurpedix and now my back pain is getting worse because of the new mattress and I spent 5000 $ in my mattress and upgrade . There’s has to be a solution !
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Review
#1266606 Review #1266606 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
2.6
Details
In 2013, I purchased a queen size Sealy Embody mattress. A queen size mattress always seemed overkill to me, but since most mattresses are queen sized, I went with the queen size, although I generally preferred a full size mattress. The Embody mattress was great,...
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Review
#1257179 Review #1257179 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
Loss
$3200
Preferred solution
Let the company propose a solution
Tags
  • Lousy Mattress

TempurPedic in Auburn, California - My split King Tempur-pedic

3.0
Details
I’ve been waiting almost a month for a remote head technician came out he talk to customer service on the phone told him what was wrong with it but they had sent him the wrong thing that was wrong and now I have to wait another two more weeks because my bed is controlled with my wife’s very uncomfortable and very dissatisfied with Tempur-pedic
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Review
#1168630 Review #1168630 is a subjective opinion of poster.
Product
Tempurpedic Bed
Reason of review
Poor customer service

TempurPedic in Houston, Texas - Having a lot of body pain after waking up mattress is maki

3.3
Details
I have summit a claim about my situation
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Review
#1119285 Review #1119285 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
2.7
Details
After much begging on my part we purchased our new TP cloud, recommended by them for fibromyalgia and back pain. We had one purchased at Brookstone when they first came on market (Almost $2500 less). Loved that original one even though we had to replace it after 3 mos....
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Review
#1113865 Review #1113865 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
3.2
Details
Amen to that. We're going on one month and the smell doesn't go away. Friends in CA have the same mattress (why we bought ours) and it didn't seem to suffer from the same problem
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2 comments
Anonymous
#1243313

because it has millions of toxic chemicals because they put all thier money into advertising and not into the mattress and now they have just a 1 pound memory foam so your wife when she gets on it is like wow its like sleeping on a cloud and then about a week later thiers a huge dip and no 10 year body impression warranty come to our store we have beds made with all natural renewable resources we replaced toxic oils with caster plant oils we use aloe vera and our beds are actually designed by a chiropractor with over 37 years experience noone puts as much work into thier mattress as we do

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Review
#930638 Review #930638 is a subjective opinion of poster.
Product
Tempurpedic Tempur-contour Medium Mattress
Reason of review
Bad quality
2.5
Details
I never had back pain until I slept on a Tempur Pedicure mattress. My husband has the same problem. Worst investment we ever made. I hope people read these reviews before buying this very expensive mattress ! My daughter also has a Tempur Pedicure mattress and now is...
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Review
#918560 Review #918560 is a subjective opinion of poster.
Product
Tempurpedic Tempur-flex Medium Mattress
Cons
  • Permannt valleys and sag spots
  • Warranty issue
  • Its miserable
Reason of review
Bad quality
Loss
$4000
Preferred solution
Full refund
Tags
  • cloud select
2.6
Details
I purchased a tempurpedic cloud supreme. The smell of the unexpected off gassing , put me in the ER . I was treated for migraines and sinusitis pressure, as well as dizziness. Mattress was comfortable , but couldn't wait out the off gassing horror . I exchanged the...
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Review
#903373 Review #903373 is a subjective opinion of poster.
Product
TempurPedic Tempur-cloud Extra-soft Mattress
Reason of review
Bad quality
2.9
Details
TempurPedic - SINK WHEN YOU SLEEP - BAD WARRANTY
TempurPedic - SINK WHEN YOU SLEEP - BAD WARRANTY
I have this Tempurpedic for a little more than 2 years and I am having the same problem as before. My hip is going deeper more and more when I am sleeping and it wasn't like that before. When I sleep across the mattress to see if other areas are good, my hip doesn't go...
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3 comments
OtherBudgerigar
#1732906

I bought the pos mattress 3yrs ago...now I have back issues. My hips and butt go deep in the mattress and puts pressure on my mid back and causes it to spasm and pinch nerve.

My chiropractor said the curve in my lower back is not as it should be (it’s straightening) and putting pressure on the discs and cause them to herniate.

I’m in FL and looking for a lawyer who would take this lawsuit. My wife has a stiff upper back and wakes up with neck, shoulders and headaches.

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Resolved
Review
#882851 Review #882851 is a subjective opinion of poster.
Cons
  • Warranty
  • Quality
Reason of review
Damaged or defective
Loss
$1699
Preferred solution
Let the company propose a solution

Contact TempurPedic Customer Service

Mailing Address:
Tempur-Pedic North America, Inc.
1000 Tempur Way
Lexington, Kentucky 40511
United States
Phone:
(800) 821-6621
All TempurPedic Contacts

TempurPedic Products and Services Reviews

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3.0
Details
I purchased 3 mattresses in 2008. My daughter's have almost 1 1/2 inch crevice in the middle. We have a 20 year warranty. They have discontinued our original mattress, which was the top of the line when I purchased it. The first list of mattresses they gave us to...
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1 comment
Anonymous
#1107881

Update to my comment: We have had several emails...they told me that my original mattress was not softer than the ones I am offered at this time. I invited them to come and sit on it....I have heard nothing from the company thus far.

Review
#765461 Review #765461 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Cons
  • Warrant and customer service
Reason of review
Warranty issue
Loss
$1700
Preferred solution
Full refund