Hamilton, Hamilton

Purchased a Tempur-pedic about 6 years ago and in the last year or so have noticed a definitive sag in the middle of the bed. For the money I spent I did not anticipate this occurring with this bed.

The comfort was second to none but I had to replace the mattress as my back was beginning to hurt and a restful nights sleep was a thing of the past. Rather disappointed and until I started to review the site had no idea I was not alone with the sagging issue. I probably would have accepted this as a natural occurrence if we were grossly overweight and were putting the mattress through ***.

My wife and I are both athletes in relatively good shape so like many others I now believe that this sag is a product defect. I have reached out to TP and am awaiting a response.

Product or Service Mentioned: Tempurpedic Mattress.

Reason of review: Damaged or defective.

Monetary Loss: $3000.

Preferred solution: Let the company propose a solution.

  • Suffering
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Good luck, as they will just keep asking for more and more pictures that don't even have anything to do with the sag. I have one also and they almost expired me while I was seriously sick trying to get someone to take these pictures and zippered mattress cover off. I finally came to my senses and said this is impossible and it is just the run more run around to stall.


I didn't have this problem at all. I had the bed replaced at 10 years on the dot. It took less than 5 minutes to take the pictures they required.

TempurPedic Reviews

  1. 48 reviews
  2. 26 reviews
  3. 15 reviews
  4. 4 reviews
  5. 1 review
TempurPedic reviews