Purchased a Tempur-pedic about 6 years ago and in the last year or so have noticed a definitive sag in the middle of the bed. For the money I spent I did not anticipate this occurring with this bed.
The comfort was second to none but I had to replace the mattress as my back was beginning to hurt and a restful nights sleep was a thing of the past. Rather disappointed and until I started to review the site had no idea I was not alone with the sagging issue. I probably would have accepted this as a natural occurrence if we were grossly overweight and were putting the mattress through ***.
My wife and I are both athletes in relatively good shape so like many others I now believe that this sag is a product defect. I have reached out to TP and am awaiting a response.
Product or Service Mentioned: Tempurpedic Mattress.
Reason of review: Damaged or defective.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.