I ordered a mattress online through the Tempur Pedic company's website and used a credit card to pay in full. I was told delivery service would take no more than 21 day.
Well that was a lie from the get go.Order was Aug. 30, 2011 and delivery was over 24 days later. Two day after purchase, I received a recorded call from the delivery service. I assumed the mattress would be promptly delivered.
Calling customer service, I seem to get the runaround, blame was put on their delivery service. I tried calling their delivery service ( Home Direct ), and got disk connected or either listed to a useless recording. Tepur Pedic delivery services sucks.
I will not buy from Tempur Pedic company online again. YES, I'm pissed, very Pissed.
Product or Service Mentioned: Tempurpedic Mattress.
Monetary Loss: $2200.