Our experience was a little. We went to a retailer (Bedzzzzzzzzz name changed to protect the innocent)in Auburn AL and laid on several beds.
The one we pick felt great. Heck I laid on it for 40 minutes. When it was delivered by part time college students there was no paperwork or labels. Called the store the next day and I was assured we had the right one.
It has now been a year and I still feel like I am on a brick which is the same as the first day. We gave up with the scam of a store mentioned earlier. Tempor Headache was no help as well. Forget about warranty since there is no damage.
Still today we have dismantled the bed to try to find some sort of label or paperwork.
Well when I have enough I will set on fire on the street and enjoy that part of this brick. Pretty sad you have to be a buttxxxx to get something corrected.
Product or Service Mentioned: Tempurpedic Bed.