Product: Tempurpedic Customer Care Clear all filters (0 of 4 reviews match)
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TempurPedic - No customer service

The national office has no input or concern as to how Tempurpedic retailers operate. Its basically tough luck if the retailer lied to you. They expect yoy to purchase online or over the phone to give you the time of day. I hate this mattress and now I hate the entire company.
Product
Tempurpedic Customer Care
#1257408
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Its been a month and I haven't gotten my mattress yet."Free white glove " delivery service is basically holding it hostage and Tempur- pedic has done little to help. Have taken 2 days off work to wait around on them ALL DAY and they didn't call. Called customer service...
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Anonymous
DFG

Do yourself a favor and cancel it now!

1.0
Product
Tempurpedic Customer Care
I didn't like
  • Miserable quality and customer service
#1224860
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SInce I last wrote, I had contacted Tempur Pedic the manufacturer.THEY HAVE BEEN VERY COOPERATIVE AND GRACIOUS. They arranged to have bed picked up and now I am waiting to hear from TD bank voiding the loan, hopefully. I am also waiting to hear from Amex, as part of...
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1.0
Product
Tempurpedic Customer Care
I didn't like
  • Are not reliable nor honest
#1058973
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My husband called Tempurpedic to purchase a bed because we needed someone to suggest which mattress was the firmest they had. Firstly, the one they said was their firmest wasn't at all. The mattress was SO soft it created a cavity when you laid on it, which caused...
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1.2
Product
Tempurpedic Customer Care
I didn't like
  • Quality
  • Terrible customer service
  • Warranty
#905771
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