Product: Tempurpedic Mattress Clear all filters (0 of 210 reviews match)
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After much begging on my part we purchased our new TP cloud, recommended by them for fibromyalgia and back pain.We had one purchased at Brookstone when they first came on market (Almost $2500 less). Loved that original one even though we had to replace it after 3 mos....
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2.6
Product
Tempurpedic Mattress
#1113865
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I bought my Tempurpedic 5 years ago - it sags, one side is softer than the other, I get up with a back ached every morning except when I'm traveling and not sleeping on it. I called customer service and spoke to the rudist person ever. They want you to take a picture...
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2.1
Product
Tempurpedic Mattress
I didn't like
  • No return policy
  • Product warrent
  • Lack of customer service
#1110546
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master bedroom mattress system.product deliverd less then 25days ago. value 8700dollars defective unit . customer service nasty. if your not an attorney when shopping at this store i would bring one. harevtys you are hear on notice with customer affair. complaint filed...
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Anonymous
Anonymous

Common practice to resell used furniture and mattresses as new

Anonymous
John

All Tempur pedic mattresses have a 120 comfort guarantee and are eligible for a Full Refund. Read your receipt or ask someone who knows how to read English - call customer ser...

3.4
Product
Tempurpedic Mattress
#1091197
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We purchased a Queen pillow rip for about $800. In approximately 6 months the pillow top broke down everywhere a body part touched. They came and looked at it when it got super bad, it failed the 1.5" test according to the guy who did the test. The store and...
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1.9
Product
Tempurpedic Mattress
#1080465
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We received the mattress and OH MY GOSH…THE SMELL! We were told, by Mattress Firm, to allow the mattress to air out for approximately 24 hours and all would be fine. I think we just became used to the smell after a while. Moving forward, I had my surgeries directly...
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Anonymous
Anonymous

back surgery is complicated. very common for pain to worsen rather than get better. no mattress is going to solve the aftermath of a lower back surgery. Time will allow for he...

1.0
Product
Tempurpedic Mattress
#1053139
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The Tempurpedic mattress caused me to have severe pain in my back every morning when I woke up. I had no pain when I went to bed only when I arose in the morning and got off the mattress. They said they would not do anything about it because it was a floor model. I...
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Anonymous
Lolly

After writing this article I received a phone call the next morning from the store mgr. and was told they were bringing me a new one in a box that evening, which they did.

Anonymous
Anonymous

Sounds like everyone's patience was stretched to the max. I suggest you purchase a new mattress.

Product
Tempurpedic Mattress
#1052701
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My husband and I purchased a tempur cloud breeze dual queen mattress, and after sleeping on it the next morning I woke up with a horrible kidney pain and I was very lethargic. I spend all day researching for information about what is in this mattress. sorpraisinly I...
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1.0
Product
Tempurpedic Mattress
#1032524
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My husband and I ordered temperpedic mattress from mattress firm in lake bluff.It came to house, was put in bedroom , split mattress both wrong sizes !! Was not told they would be different sizes then was sent another mattress still same problem!! Even the delivery...
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Anonymous
Anonymous

Please read the return policy you acknowledged when purchasing the first mattress set. The customer is allowed 1 exchange. You selected a 2nd brand and mattress set that you l...

2.4
Product
Tempurpedic Mattress
#1012907
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Purpose- lodge a formal complaint against one of your associates/ Return a brand new bed and base.Name: Elizabeth Lay Associate Number: 64634 Store Number: 10 01293 Robinson Mall, Pittsburgh, PA Purchase Made on 12/26/2016 Item Purchased: Tempur- Ergo Plus, GMDSE...
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JamesMac152
JamesMac152

I wanted to add, that after almost 30 days I have yet to have Sears contact me or in anyway try to resolve this?Also I forgot to add: The Adjustable Frame that we purchased di...

1.6
Product
Tempurpedic Mattress
I didn't like
  • Long depute process
  • Sears parts direct
  • Department manager and her direction to sales staff
#1011483
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I purchased a Tempur-pedic mattress from mattress firm the supreme cloud I don't like it it's too hard I complained to mattress firm they say I have to wait 30 days to return the mattress I want to return it now it's a nightmare and I feel that mattress firm is...
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Anonymous
Anonymous

You are aware that you posted your phone number for everybody to see and this is not a mattress firm sponsored website.

1.4
Product
Tempurpedic Mattress
#1010808
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