Product: Tempurpedic Tempur-cloud Extra-soft Mattress Clear all filters (7 of 7 reviews match)
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This was bought at Ashley. I will never buy another Tempurpedic again. The customer service was horrible and the company will not work with you. I'll go back to a cheaper mattress and get better comfort. I see the choices also include Xtrasoft, so who knows what i got...
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1.0
TempurPedic Shiloh, Illinois
Product
TempurPedic Tempur-cloud Extra-soft Mattress
I didn't like
  • Quality
  • Customer service
  • No return policy
#1109566
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Purchased Tempur pedic Cloud - The first mattress we purchased and after 4 years had huge hump in middle and both box springs completely fell apart.After contacting Tempu Pedic customer service they said "yes we've been having trouble with those box springs". So they...
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1.8
Product
TempurPedic Tempur-cloud Extra-soft Mattress
I didn't like
  • Mattress at all
#930892
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I selected a cloud luxe breeze in Aug 16 at the Tarpon Springs, FL store. I was lied to on every aspect of the sale. I double checked with the salesman as he pulled the mattress out of the stock room, to ensure it was the breeze, with the cooling feature. He said it...
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Anonymous
Anonymous

So if you want to get a refund at lets say Best Buy and have a tv. You cant expect them to give you money and wait for you to go buy another tv and then return the tv to them....

1.0
Product
TempurPedic Tempur-cloud Extra-soft Mattress
#924696
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I purchased a tempurpedic cloud supreme. The smell of the unexpected off gassing , put me in the ER . I was treated for migraines and sinusitis pressure, as well as dizziness. Mattress was comfortable , but couldn't wait out the off gassing horror . I exchanged the...
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2.4
Product
TempurPedic Tempur-cloud Extra-soft Mattress
#903373
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I purchased a Tempurpedic mattress at Relax the Back in Fort Lauderdale. I came with a 90 day full refund warranty. Every night that I slept on the bed I woke up with neck and back pain. The store convinced me that I had to try it for at least 30 days in order for...
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Anonymous
Anonymous

It's exact my situation above, cost me a $984.01, a big lesson to learn this store.

Product
TempurPedic Tempur-cloud Extra-soft Mattress
#838714
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THE TEMPURPEDIC WAS DELIVERED ON MONDAY MORNING. BY MONDAY LATE MORNING THERE WAS A TOXIC ODOR THROUGH OUT THE ENTIRE HOUSE. THE MATTRESS MADE ME SICK. I HAD FLU LIKE SYMPTOM BUT WORSE. THEY TOLD ME THE ODOR WOULD LAST A FEW DAYS, AND THAT MY MATTRESS WAS PROBABLY...
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TempurPedic Tempur-cloud Extra-soft Mattress
#826328
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Melbourne Florida.We bought a floor model Temperpedic and adjustable platforms. We were assured products were the ones we saw in the store for the platforms and the bed was coming from another store in pristine condition. What arrived on delivery day was another story....
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1.3
Product
TempurPedic Tempur-cloud Extra-soft Mattress
#824721
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