Product: Tempurpedic Tempur-cloud Soft Mattress Clear all filters (4 of 4 reviews match)
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TempurPedic - Moldy Mattress and rude customer service
TempurPedic - Moldy Mattress and rude customer service
TempurPedic - Moldy Mattress and rude customer service
TempurPedic - Moldy Mattress and rude customer service
4 years ago, I invested in a TempurPedic mattress. 2 years later, I found MOLD growing on the bottom of the mattress and filed a claim with the company. I wanted a refund, but they said they would only provide a replacement bed. They told me it was an environmental...
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1 comment
Anonymous
#1485486

Dealing with the exact same thing. Wish I would have done some research before paying so much for a mattress.

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Review
#1241125 Review #1241125 is a subjective opinion of poster.
Product
Tempurpedic Tempur-cloud Soft Mattress
Pros
  • Answered the phone
Cons
  • Refuse to respond
  • Warranty
  • Warrant and customer service
Reason of review
Bad quality
Loss
$2000
Preferred solution
Full refund
Tags
  • action law suit
  • Waste of money
  • Allergies
We recently purchased the Tempurpedic Cloud Supreme Breeze Medium bed. On the first night I could not get comfortable. The pain in my back, hips, shoulders (hands swelling), knees, ankles, neck, jaw along with a headache, plus I have had trouble breathing, was...
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2 comments
lyoung
#1379489

I am in a hundred percent agreement with you and I'm going through the same thing being with this expensive self-torture device! I just posted a long complaint myself!! Something has to be done here at this is just not right!!

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Review
#1048813 Review #1048813 is a subjective opinion of poster.
Product
Tempurpedic Tempur-cloud Soft Mattress
Reason of review
Bad quality
I purchased a split king Luxe Breeze mattress set and matching split king Ergo Plus base set in 11/16. I have tried to get rebates through Tempurpedic's National Veterans Day Promotion. Per their listing, each mattress qualifies for a $200 rebate, and each base...
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Review
#1006065 Review #1006065 is a subjective opinion of poster.
Product
Tempurpedic Tempur-cloud Soft Mattress
Reason of review
Pricing issue
TempurPedic - Knee pain and allergies
I purchased a Tempurpedic Cloud 11 months ago. Original out-gassing was significant but we survived. Over the past couple of months I have woken several times to severe knee pain when I roll on to my side. I sink in the middle of the bed but the feet stay elevated,...
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Review
#924892 Review #924892 is a subjective opinion of poster.
Product
Tempurpedic Tempur-cloud Soft Mattress
Reason of review
Bad quality
Loss
$5619
Preferred solution
Replace the bed with a comparibly priced Sealy Posturepedic or Stearns and Foster (both companies owned by Tempurpedic). No memory foam!
Tags
  • mattresses
  • cloud select

Contact TempurPedic Customer Service

Mailing Address:
Tempur-Pedic North America, Inc.
1000 Tempur Way
Lexington, Kentucky 40511
United States
Phone:
(800) 821-6621
All TempurPedic Contacts

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