Bought tempurpedic in 02/ 2014 for $4000 on sale . From the beginning we were very happy.

I have a lower back problems. To be able to adjust firmness helped a lot . In a summer this matters is lit.bit hot but it helped with my back. In the beginning of the 7/2014 Left part of the mattress went very flat in the middle.

No matter how full you make it with a pump in 10 min its flat again. For company it took 2 weeks to exchange mattress and these 2 weeks you need to sleep somewhere but they don't really care, because they have a policy....... and your money already. We got new mattress but in 10 days we are facing the same problem but on a Right side.

Customer service is very poor and quality of products extremely poor also.

For that price I expect problem to be solved in 2-3-business days . I will not suggest this mattress to anyone.

Product or Service Mentioned: Tempurpedic Mattress.

Monetary Loss: $4000.

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