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TempurPedic in Houston, Texas - Having a lot of body pain after waking up mattress is maki

3.3
Details
I have summit a claim about my situation
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Review
#1119285 Review #1119285 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
2.6
Details
I purchased a tempurpedic cloud supreme. The smell of the unexpected off gassing , put me in the ER . I was treated for migraines and sinusitis pressure, as well as dizziness. Mattress was comfortable , but couldn't wait out the off gassing horror . I exchanged the...
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Review
#903373 Review #903373 is a subjective opinion of poster.
Product
TempurPedic Tempur-cloud Extra-soft Mattress
Reason of review
Bad quality

Tempurpedic Bed Review

3.0
Details
My king size bed foam is tearing (started 2 yrs. ago) and the store won't honor the warranty! I paid 4,000.00 for this bed! Please help me Temper-pedic. coldaign@gmail.com
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Review
#604280 Review #604280 is a subjective opinion of poster.
Product
Tempurpedic Bed
Reason of review
Warranty issue

TempurPedic, Worst Cunstomer Service ever

Not sure if they'll let this stay up but i had to share anywhere i can that Tempur-Pedic, while a great product, has horrible customer service and a totally worthless warranty. We purchased a bed locally that was discontinued. Pillow-Top, firm, closest match is the Allura. Ours had significant sagging and they agreed to warranty, as long as we chose from the Rhapsody or lower. None of those mattresses had the firmness or the pillowtop like ours did. The upgrade, the difference in their list prices between the ALlura and Rhapsody, i think it was $500 for the King. They charged me the difference in what I paid for mine 5 years ago and the current LIST price you would pay at the store, almost $3,000 difference. Fair is fair but when you buy a whole new bedroom suit on sale 5 years ago and then are expected to pay full retail price to get the same item 5 years later, somethings wrong. And their warranty "manager", wow, totally rude and told me there was nobody else to even talk to, refused to even let me try and talk to someone higher. ALthough it is a great product and has helped me sleep, it will be the last time we honor Tempur-Pedic with our financil support. They made out all the way around, sold the first bed to the retailer and then charged the full retail price on the second one making the profit the retailer would have made. SUmmary, great bed as long as you don't have to deal with their warranty department.
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Review
#392765 Review #392765 is a subjective opinion of poster.
Loss
$3000
We've had our Tempurpedic Cloud Supreme for 3 years now and at first it seemed comfortable compared to the Rhapsody we had before this one, but on the first week it had INDENTS and we started waking up with sore backs and muscles, hands numb and feet asleep and...
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2 comments
Anonymous
#551256

sorry to read your post. I think with Tempurpedic you are out of luck.

Maybe you can sell it on craigslist. I started getting lower back pain in the morning after about 3 years sleeping on ours. My wife still likes it, but I sleep better in hotel beds.

Short nights are better for my back. Would not buy tempurpedic again.

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Review
#341285 Review #341285 is a subjective opinion of poster.
Product
Tempurpedic Mattress

Contact TempurPedic Customer Service

Mailing Address:
Tempur-Pedic North America, Inc.
1000 Tempur Way
Lexington, Kentucky 40511
United States
Phone:
(800) 821-6621
All TempurPedic Contacts

TempurPedic Products and Services Reviews

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