State: Virginia City: Richmond Clear all filters (4 of 339 reviews match)
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I purchased this piece of junk two days ago. I had a hard time breathing and then woke up with a back ache. I spent 6,500 on this terrible mattress. If they will not take it back at The store then u will go to our local news station. The mattress I tried in the store...
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1 comment
Anonymous
#1289618

Same thing for me. Have slept in the cement slab for 4 nights, just no sleep.

Nothing like the sample bed in the show room. Went to Ashley today to try to exchange this nightmare. Rude and arrogant. Given runaround.

Ashley will not honor the 90 day guarantee.

I hate this bed, Ashley furniture and tempurpedic. Huge investment and miserable.

Review
#914372 Review #914372 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Reason of review
Bad quality
We purchased our temple flex with ergo adjustable base a few months ago and absolutely love it. No problems at all it was well worth the money.
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1 comment
Anonymous
#1045879

Wait until you have had it about a year or two and then comment! They won't do anything but ask for more and more pictures that don't even involve the problem and as of yet haven't asked for the picture of the problem. Just designed for the run around and cause the customer to give it up.

Review
#703129 Review #703129 is a subjective opinion of poster.
Reason of review
Good quality

TempurPedic in Richmond, Virginia - Sweaty nights and horrible joint pain

We needed a new mattress as our old queen size mattress was 10 years old. We 'heard' that Tempurpedic was the way to go and that people loved it. We spend nearly 5K to buy it last November. It's now more than 8 months later and my husband and I have horrible joint stiffness every morning. I am sweating constantly and am less comfortable on this bed now than I was on my old mattress, even while pregnant. We are so disappointed. Not sure what our options are, but I'm sick over having spent so much money on this mattress.
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3 comments
Anonymous
#719933

I have had my temperpedic queen size for years....have had the same experience with joint pain and over heating. The ONLY thing that saved me was an expensive thick feathered bed pad. Shouldn't have to do that after spending so much for the temperpedic mattress.

Anonymous
#717517

I am in same boat!!! Not sure on your age, but I am late 40's, so Ive wondered at times ..am i going thru menopause as I have terrible sweats on this bed at night.

It wakes me up with many a times my side of bed soaked! I also wake with terrible joint paint. Im stiff as *** but especially my right should & neck. Im in pain so much & Ive never had anything like this til we bought this bed!!!!

We bought the Ergo King sized Cloud Luxe Supreme...we DID get a good deal as the salesperson gave us their discount, but told us we would only get one return of the bed during the 90 days & it would have to be for the same kind of bed anyways. My father passed away THE DAY our bed was delivered....so needless to say, in the next 90 days i was mourning, as well as taking care of many things besides thinking of my bed!

Anonymous
#702299

Which model did you purchase? Also, what do you have for a mattress pad/cover?

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Review
#438380 Review #438380 is a subjective opinion of poster.
Product
Tempurpedic Mattress
Loss
$4500
We coughed up the $2500 for a mid range tempurpedic mattress, hoping it would solve our back problems as advertised. Many people love theirs so we thought we'd be okay. Not so. They will take the mattress back for exchange if you return it before 90 days, but it...
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4 comments
Anonymous
#455955

I have had this mattress a little over four months and I toss and turn all night.I wake up with pain in my hips,shoulders and back and feel like a zombie.I haven't had a decent nights sleep since I bought this and I can't afford another,so I am stuck with this piece of

s#@t.Bye Bye Bundle-Hello sleepless nights!

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Review
#285805 Review #285805 is a subjective opinion of poster.

Contact TempurPedic Customer Service

Mailing Address:
Tempur-Pedic North America, Inc.
1000 Tempur Way
Lexington, Kentucky 40511
United States
Phone:
(800) 821-6621
All TempurPedic Contacts

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